TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Help.com

    Score10 out of 10
    N/AHelp.com is a cloud-base live chat solution. The vendor says its in-depth reporting gives businesses an inside look at what is driving their customer experience. This solution includes custom on-boarding and training as well as a custom built chat box widget that is designed around the user’s brand.

    $80

    per simultaneous active user

    Pricing
    Help.com
    Editions & Modules
    Help.com Chat
    $80 per month
    per simultaneous active user
    Offerings
    Pricing Offerings
    Help.com
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsHelp.com Chat comes with unlimited logins and scales with your business.
    More Pricing Information
    Community Pulse
    Help.com
    Considered Both Products
    Help.com
    Chose Help.com

    Help.com stacks up against competitors with their pricing, interface, features and support. I have used similar products in the past but Help.com is by far the best solution. I highly encourage you to use Help.com for your business and see for yourself why they are the best …

    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Help.com
    Likelihood to Recommend
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)