TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HelpWire

    Score9.4 out of 10
    N/AHelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits. Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client…

    $0

    (for 1 remote connection at a time)

    RemoteView

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    RemoteView provides a way to remotely access and control remote PCs and mobile devices, from anywhere in the world. RemoteView is a service that lets users remotely access computers and mobile devices through an internet connection, regardless of time and place. The user can control computers and mobile devices by installing the agent on remote computers, Android devices, and servers. Group device and users Mass device control Record…

    $3.99

    per month device

    Pricing
    HelpWireRemoteView
    Editions & Modules
    No answers on this topic
    RemoteView Standard
    $3.99
    per month device
    RemoteView Enterprise
    $6.50
    per month per device
    RemoteView Server
    From $20000+
    one-time fee per installation
    Offerings
    Pricing Offerings
    HelpWireRemoteView
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe product is free of charge, no Ads, no extra fees** RemoteView Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
    More Pricing Information
    Features
    HelpWireRemoteView
    Security
    Comparison of Security features of HelpWire and RemoteView
    Feature
    HelpWire
    10.0
    4 Ratings
    RemoteView
    -
    Ratings
    Role-based user permissions10.04 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of HelpWire and RemoteView
    Feature
    HelpWire
    8.2
    6 Ratings
    RemoteView
    9.8
    1 Ratings
    File transfer8.76 Ratings10.01 Ratings
    Instant message7.76 Ratings10.01 Ratings
    Screen sharing00 Ratings10.01 Ratings
    Over-the-Internet remote session00 Ratings10.01 Ratings
    Initiate remote control from mobile00 Ratings10.01 Ratings
    Remote management of servers & workstations00 Ratings10.01 Ratings
    Session record00 Ratings10.01 Ratings
    Annotations00 Ratings9.01 Ratings
    Monitoring and Alerts00 Ratings9.01 Ratings
    Multi-platform remote control00 Ratings10.01 Ratings
    Remote Access
    Comparison of Remote Access features of HelpWire and RemoteView
    Feature
    HelpWire
    9.3
    6 Ratings
    RemoteView
    -
    Ratings
    Attended device access10.06 Ratings00 Ratings
    Virtual device access10.03 Ratings00 Ratings
    Multiple-display support9.26 Ratings00 Ratings
    Multiple concurrent sessions8.23 Ratings00 Ratings
    User Ratings
    HelpWireRemoteView
    Likelihood to Recommend
    9.4
    (6 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (4 ratings)
    -
    (0 ratings)