HENO vs. Tebra EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HENO
Score 10.0 out of 10
N/A
HENO is a cloud-based medical practice management software for physical therapy practices from the company of the same name in Orlando, designed to help practice owners have a clear, concise system for knowing every detail of revenue, productivity, marketing, billing, and patient care at the click of a button.N/A
Tebra EHR
Score 1.0 out of 10
N/A
Tebra (formerly Kareo) provides a full-featured EHR. It is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Scheduler, Documentation, and Notes.
$150
per provider/per month
Pricing
HENOTebra EHR
Editions & Modules
No answers on this topic
Kareo Practice Management (Low Claim Volume)
$150
per provider/per month
Kareo Practice Management (Unlimited Claims)
$300
per provider/per month
Kareo Billing Services
Contact sales team
Offerings
Pricing Offerings
HENOTebra EHR
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HENOTebra EHR
Considered Both Products
HENO
Tebra EHR
Chose Tebra EHR
Kareo EHR is less reliable than Therapy Notes. Therapy Notes is less feature rich, for example, it is not as good for generating PDF bills to send to customers (we had to write our own code for this), but it always works.

Kareo's telehealth platform is less reliable than Doxy. …
Chose Tebra EHR
I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.
Chose Tebra EHR
You don't have them in your lineup but TheraNest and CounSol are two awesome EHR software services for small practices and/or startup businesses. If you are a new owner or have 0-10 employees then give them a try. CounSol provides an excellent success coach to get you …
Chose Tebra EHR
Kareo the exact same thing that NextGen does but for the fraction of the cost. NextGen is not the best system for a smaller practice. Kareo supports a large patient base to a small patient base. NextGen is not user-friendly and it not an asset [due to] the money you have to put …
Chose Tebra EHR
I have used QuickEMR and Kareo hands-down is just more appealing and easier to enter all patient information. I did find that QuickEMR for administrative staff is more user-friendly. Kareo provides more patient information and is very good about seeing what is missing in order …
Features
HENOTebra EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
HENO
-
Ratings
Tebra EHR
4.0
Ratings
61% below category average
Real-time eligibility verification00 Ratings4.00 Ratings
Claims management00 Ratings4.00 Ratings
Coding00 Ratings4.00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
HENO
-
Ratings
Tebra EHR
1.0
Ratings
155% below category average
Calendar interface00 Ratings1.00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
HENO
-
Ratings
Tebra EHR
2.2
Ratings
107% below category average
Charting / document management00 Ratings1.00 Ratings
Templates00 Ratings2.00 Ratings
Patient portal00 Ratings1.00 Ratings
Speech recognition00 Ratings7.00 Ratings
Customization00 Ratings1.00 Ratings
E-prescribing00 Ratings1.00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
HENO
-
Ratings
Tebra EHR
8.0
Ratings
4% below category average
HIPAA compliance00 Ratings8.00 Ratings
Best Alternatives
HENOTebra EHR
Small Businesses

No answers on this topic

athenaClinicals
athenaClinicals
Score 9.6 out of 10
Medium-sized Companies

No answers on this topic

CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HENOTebra EHR
Likelihood to Recommend
10.0
(0 ratings)
1.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(0 ratings)
Usability
-
(0 ratings)
1.0
(0 ratings)
Support Rating
9.5
(0 ratings)
-
(0 ratings)
User Testimonials
HENOTebra EHR
Likelihood to Recommend
HENO is a wonderful system for any Physical Therapy practice currently operating in multiple programs. It streamlines systems and communication through its department integration, allows for HIPAA compliant internal messaging, and client communication, and it has a high level of practice customization. It also has a patient portal which can be very useful.
Read full review
We love the system. Very user-friendly and any level of user can pick up the system without training. Being a trainer myself, this is an awesome selling point. I have not found a specialty that cannot pick up and run with the program. Kareo has eliminated our "wasted" time and given us new avenues to use our resources more productively.
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Pros
  • Integrates as a whole
  • 1 log in- 1 log in!!! that is all!
  • Everything in one
  • Cuts down time and energy
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  • Catching missing patient info
  • Catching missing insurance info
  • Providing mailing addresses
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Cons
  • Tracking of appointments, and documentation could be cleaner.
  • Alerts could be more customizable, and error messages could provide more information to the user.
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  • Sales representative needs to know the product. We got tied into a miscommunication on the package (contract vs trial) when we decided to work with them
  • Tutorials are good but can be overwhelming because there are a lot of features to learn
  • Charging to migrate client data was a determining factor on whether we wanted to continue with the company. If we knew this upfront it would've allowed us to say "no thanks". And to add the charges are not cheap and they charge a la carte (i.e., demographics, billing, progress notes, forms/intake info)
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Likelihood to Renew
No answers on this topic
Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.
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Usability
No answers on this topic
The user interface is fine but it the app constantly freezes or crashes.
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Support Rating
They are great about getting back to us, however, sometimes it is hard to convey the question accurately through email.
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No answers on this topic
Alternatives Considered
HENO is a single system, and I find that invaluable.
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I have used QuickEMR and Kareo hands-down is just more appealing and easier to enter all patient information. I did find that QuickEMR for administrative staff is more user-friendly. Kareo provides more patient information and is very good about seeing what is missing in order to file a claim.
Read full review
Return on Investment
  • It has had positive impact overall by making most of our systems more efficient and streamlined.
Read full review
  • ROI definitely a positive
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ScreenShots