Hexnode UEM vs. Trend Micro Mobile Security for Enterprises

We enjoy the ability to remotely support our end users with their tablets while they are traveling. I've had the ability to provide support to some of our remote sales users as they are working at a customers location. However, sometimes the remote view can be a bit of a lagging issue that makes things a bit difficult. Though overall this has been a great experience that helps us support our various users throughout the company.

Incentivized

Mobile Security can be applied to any business and is relevant to all business today. The importance of controlling the endpoint cannot be emphasised enough especially with the rapid growth of PII laws across the globe. Looking at the applications, Mobile Security not the only reason for the rating but rather the total ecosystem you get with Trend. It must be noted that I was a fiercely opposed to Trend but once I seen this Ecosystem in place and working, with the people backing it, I am happy to say that I was wrong. Buzzwords / bragging rights aside I would rather have Trend defending my infrastructure than any other brand.

Incentivized

• Android zero-touch enrollment allows bulk enrollment of corporate-owned android devices with a single click.
• With the help of the dynamic device grouping function, devices may be grouped in accordance with specific pre-configured criteria.
• The kiosk mode supports both single-app kiosk mode, in which the device is restricted to using a single app, and multi-app kiosk mode, in which the device is in kiosk mode but has access to a number of other programs and files.

• It is good at blocking calls and text messages.
• The interface is easy to navigate and the features it offers are quite visible.
• It provides backup storage which is very useful for us.
• Its features are its basic strength like message blocking, battery measurement as well as network protection.

Incentivized

• Devices running watchOS cannot be handled or enrolled.
• The policies under WIFI, which allowed certain websites to be blocked using website certificates, were complicated .
• The app management features provide the ability to push the installation of corporate apps on the devices. Even though it was successful on the Hexnode Portal, this feature periodically malfunctioned, and the apps were not loaded.

• The interface may take some time to get used to.
• Scanning sometimes is really quick, which appears to be too fast to actually check everything.

Incentivized

It works exactly as needed, no need to find another solution.

Incentivized

UX is pretty good, but various screens are a bit redundant. Managing user and managing devices is often one in the same operation, but is broken across multiple screens. Device management policies are strange because if you make a "macOS" policy, why does it have all the Windows, iOS, Android etc options? It's unlikely you'll want all of these options for all possible OSes in one policy, but that's the only way to build a policy. Manage policy changes require remote system restart which is highly disruptive to employees.

Incentivized

Online chat support is the best I have received from my vendors.

Incentivized

I have not run into any issues when contacting support. My issues were resolved with ease.

Incentivized

Follow the steps, and it will install very easy.

Incentivized

I am currently using both the platforms, Hexnode UEM and Esper. Esper is used for managing mobile devices and Lenovo Tablets while Hexnode UEM is being used for Microsoft tablets. The basic framework behind both of them is almost the same. Both of them have a clean and interactive UI with good functionality.

Its not on the individual points where Trend stands out but the holistic security you get. In general other vendors buy solutions, sell then integrate into their product portfolio. This approach which leads to installation and interoperability issues as well as adding more screens to watch for the real life view on the endpoint. Trend, in my experience, do not launch immature applications to market and when it comes out it works well with the other Trend applications in the estate, it plays nice with others also.

Incentivized

• We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
• It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
• Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.

Incentivized

• Our mobiles phones and data are secure with this tool.
• This tool seems to work so well and provides good protection.
• It ensures message protection and network protection too.

Incentivized