Highspot vs. Showpad eOS®

Great for delivering insight on which personas are engaging with the material shared. If I've had multiple meetings with personas, but they have not engaged with my proposal, I'm now able to understand the priority of our partnership and how it ranks within their other initiatives.

Showpad Content works well to provide a central hub for all document hosting. The interface is simple and easy enough to use. Our sales team likes that you are able to see when a user has opened your file once it has been shared with them and how long they spent viewing it.

Incentivized

• Outlook Plug-In is very easy to use and allows users to easily access Highspot content
• Highspot provides instant feedback when an email is opened and data about the length of time the reader spent in the document.
• Overall ease of use. Highspot is very easy to use and navigation is very intuitive.

Incentivized

• User-Friendly. The ability to easily customize to fit your needs
• Delivering content easily and quickly, reducing cost for print, and out of date information
• Reporting. Providing the analytical function to track what content has been utilized or not utilized and become more efficient in the type of information you share
• Offline Use. The ability to be able to view content offline

Incentivized

• The search function can cause some issues if the platform is not set up correctly.
• It can be hard to build pitches - I wish it was a little easier to maneuver
• It seems like the tracking does not always work for pitch views.

Incentivized

• Not truly a limitation, but I would love it if I could customize the design a bit further within the shared spaces that I create.
• Loading large resources sometimes takes a few seconds - not particularly long and not an issue, but it is not instantaneous in some cases.

Incentivized

I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate

Incentivized

I use Highspot every day. It is basically my go-to spot to find anything I need to know about the product, like pricing and internal processes. It also helps me provide value-added emails to my prospects with extreme ease. Without Highspot I would not have the current success that I have right now in sales.

Incentivized

I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.

Incentivized

I have not been involved with support from Showpad so I am not entirely sure. However, we have received some emails from our help desk about an outage and it seems like it didn't last very long so I would say that it was pretty effective support to that extent.

Incentivized

From an investment perspective, Highspot was very reasonable in price for both the main platform and the LMS. The ease of use and management seemed to be a lot less than some of the others we looked at. If we had a more robust solution, I could see where there could be value in what the others offered, but for what we needed Highspot checked all the boxes.

Incentivized

Honestly, I have yet to see another service similar to Showpad. You might have email trackers that tell you when your clients opened up an email or which links from your email were clicked. Showpad has it all, in addition to having a hub of resources where you can easily share with your clients. The level of engagement tracking from using Showpad is next-level.

Incentivized

• Highspot has created more efficiency within our Sales team as reps no longer have to "hunt" for up-to-date collateral
• Highspot helps us understand what collateral gets deals in pipeline
• Highspot aids in new employees getting ramped easier and faster with one location to review training content

Incentivized

• We are not limited by what physical catalogs and literature we get - we can send out any piece of literature to a customer.
• All of our content is centralized in one place.
• Our marketing department has the ability to view what content is shared the most and viewed the most, so they can focus on those items.
• Gives our sales reps visibility into what our customers are looking at.

Incentivized