Hightouch vs. mParticle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hightouch
Score 8.3 out of 10
N/A
Hightouch is presented as a Data Activation platform, powered by Reverse ETL: Hightouch works with the tools and workflows already in use to extend the reach of the data warehouse directly into over 125 SaaS applications. As opposed to a "single source of truth" CDP that creates an additional data repository, Hightouch is presented as a faster, more flexible, and cost effective way to deliver personalized experiences from the place their customer data already lives - the data warehouse.
$0
mParticle
Score 8.0 out of 10
N/A
The mParticle customer data platform supports data collection from a wide variety of sources and provides standardization, cleansing and deduping, and tags, as well as data enrichment via scoring, contextual or behavioral data, as well as segmentation and customer profile management.N/A
Pricing
HightouchmParticle
Editions & Modules
Starter
$0
Starter
$350
per month
Business
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
HightouchmParticle
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HightouchmParticle
Considered Both Products
Hightouch

No answer on this topic

mParticle
Chose mParticle
We are definitely aware of Amplitude CDP and how they are constantly making updates to their CDP to make it better. If their offerings are a lot better than mParticle's, it might make sense to jump ship to Amplitude since we already use them for Analytics anyway.
Chose mParticle
I wasn't a part of the decision making process
Chose mParticle
mParticle has a bigger catalog of services you can interface with and provides a more complete check for data integrity. It also allows you to use any analytics solution.
Chose mParticle
vs Segment, mParticle seems a bit fresher (more recently founded) and a better mobile app focus.
Chose mParticle
Great customer service over Segment and really solid UI.
Best Alternatives
HightouchmParticle
Small Businesses
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.5 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.5 out of 10
Medium-sized Companies
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.5 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.5 out of 10
Enterprises
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.5 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HightouchmParticle
Likelihood to Recommend
-
(0 ratings)
6.8
(0 ratings)
Likelihood to Renew
-
(0 ratings)
5.5
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
HightouchmParticle
Likelihood to Recommend
No answers on this topic
Do not integrate multiple analytics / customer messaging / download attribution SDKs into your mobile or web apps, duplicating data and risking a fragemented view of the customer. Instead integrate mParticle as a CDP, and configure the necessary integrations which will enable you to progress towards a world of the single-view of the customer. Also works great to import historical data into a newly onboarded/integrated tool.
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Pros
No answers on this topic
  • Collect customer data from multiple sources.
  • Integrated with wide breadth of vendors and verticals.
  • Helps track unregistered user data into registered user data.
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Cons
No answers on this topic
  • UI for events for customers takes time to update, its unreliable.
  • Hard to inspect the data once its inputted.
  • Not possible to link data with other non-customer related data.
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Likelihood to Renew
No answers on this topic
It's a great tool for beginners but not scalable to advance use cases. It's not it's a fault in our case, because any platform is as good as the data collected
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Support Rating
No answers on this topic
They will go above and beyond and will file tickets If they don't have the answer. They are friendly, respectful, and punctual.
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Alternatives Considered
No answers on this topic
mParticle has a bigger catalog of services you can interface with and provides a more complete check for data integrity. It also allows you to use any analytics solution.
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Return on Investment
No answers on this topic
  • This might be less of an issue with mParticle, but often times we found ourselves troubleshooting discrepancies between what mParticle showed vs downstream analytics platforms, more so than troubleshooting the issue itself.
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ScreenShots