Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
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HipChat (discontinued) | Score9.7 out of 10 | N/A | Hipchat was discontinued by Atlassian. Users are being migrated to Slack. | $0 per user |
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!) | ||||||||||
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| Considered Both Products | Verified User Chose HipChat (discontinued) Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Sr application support engineer in Information Technology at Albertsons Companies (Retail, 1001-5000 employees) Chose HipChat (discontinued) Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose HipChat (discontinued) We selected HipChat because it was an enterprise solution to our organization. It allowed us to connect our enterprise ticketing software (which was used for everything) to communicate updates/patches and solutions to our clients. HipChat was a great tool because we were able … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Sr. Visual Design in Engineering at GLG (Computer Software, 501-1000 employees) Chose HipChat (discontinued) HipChat really cannot compete with Slack so it doesn't surprise me that they've purchased the code base from Atlassian. As I mentioned earlier in the review it's screen sharing, video/audio quality and file transfers abilities are almost universally done better by the … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Scrum Master/Agile Coach in Information Technology at Express Scripts (Hospital & Health Care, 5001-10,000 employees) Chose HipChat (discontinued) Slack and Google Hangouts have more features and offer meeting functionality. My choice would be Google Hangouts for ceremonies and Slack for messaging. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose HipChat (discontinued) Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose HipChat (discontinued) Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose HipChat (discontinued) Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose HipChat (discontinued) Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose HipChat (discontinued) Aside from HipChat we used Slack and Cisco Spark. Cisco Spark doesn't look as outdated as Hipchat but still is very limited with integrations and requires a paid version to take full advantage of it. Mobile version of Cisco Spark is limited and doesn't have many settings. Slack … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Product Manager in Product Management at ANS Commerce - E-commerce Solutions for India (Internet, 11-50 employees) Chose HipChat (discontinued) Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Middleware Architect in Engineering at Air France (Airlines/Aviation, 10,001+ employees) Chose HipChat (discontinued) I used HipChat in a company which was pro "open source" and another one which is pro Atlassian. For the "open source" company I was not involved in the decision of selecting HipChat but I know that the integration with Jenkins and other internal tools were drivers for selecting … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose HipChat (discontinued) Had used earlier in a private setting. Loved the product. We have other Atlassian products like Jira and Confluence. Very happy with them. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose HipChat (discontinued) We left HipChat because of ongoing support issues and it didn't seem to be exactly, cutting edge. We now use Slack which seems to be much more in line with our organization as a whole. The features we use on slack were not offered at the time on HipChat and I think they had … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() System Administrator in Marketing at Turning Technologies (Computer Software, 51-200 employees) Chose HipChat (discontinued) We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Lead Designer at White Lion Interactive (Internet, 11-50 employees) Chose HipChat (discontinued) Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Web Developer in Information Technology at Brighton Collectibles (Retail, 1001-5000 employees) Chose HipChat (discontinued) I haven't evaluated any similar products. HipChat is really just perfect for the Atlassian user. Before my company used HipChat we were using Google Hangouts. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose HipChat (discontinued) I only used Cisco Jabber for a few days before the company I work at made the decision to switch to HipChat, so I didn't really have a chance to use that application enough to compare it effectively. With Yahoo Messenger, I used to use it quite a bit, but haven't since Facebook … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Technical Lead Datastore, Site Reliability Engineer in Information Technology at Alert Logic (Computer & Network Security, 501-1000 employees) Chose HipChat (discontinued) Hipchat behaves equally good among several other platforms used at my company (OSX, Windows, Linux). It brings us the possibility to integrate with most of our used tools, and the cost is lower than other options. Chat history and encryption makes it easier to find previous … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose HipChat (discontinued) HipChat is relatively light weight. Most engineers are using it. However, we prefer to use Google Hangouts for video chatting or screen sharing. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose HipChat (discontinued) HipChat works best in the work environment. It can integrate with other applications that are used on the job and show notifications from them. Others are better suited for personal messaging. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Software Engineer in Research & Development at Workiva (Computer Software, 1001-5000 employees) Chose HipChat (discontinued) I have used Google Hangouts before. Hipchat is better in that it has a lot more integrations and special features, whereas Hangouts is pretty much purely chat. The downside is not everyone has a HipChat account and therefore Hangouts is easy to start up with your friends … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose HipChat (discontinued) Not as reliable. I had no choice in switching to HipChat. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
| Implementation went as expected | |
No answers on this topic | |
| HipChat (discontinued) | |||||||||||||||
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| Communication |
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| File Sharing & Management |
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| HipChat (discontinued) | |
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| Likelihood to Recommend | 6.8 (133 ratings) |
| Likelihood to Renew | 9.8 (2 ratings) |
| Usability | 7.2 (8 ratings) |
| Support Rating | 7.1 (7 ratings) |
| Implementation Rating | 8.4 (3 ratings) |
| Ease of integration | 7.6 (8 ratings) |
| Product Scalability | 7.2 (10 ratings) |