HoneyBook vs. Icertis

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HoneyBook
Score 6.2 out of 10
Small Businesses (1-50 employees)
HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…
$36
per month
Icertis
Score 9.7 out of 10
Enterprise companies (1,001+ employees)
Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+…N/A
Pricing
HoneyBookIcertis
Editions & Modules
Starter
$36
per month
Unlimited Plan - Monthly
$39
Month
Essentials
$59
per month
Premium
$129
per month
No answers on this topic
Offerings
Pricing Offerings
HoneyBookIcertis
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details2 months free with annual billing.
More Pricing Information
Community Pulse
HoneyBookIcertis
Considered Both Products
HoneyBook
Chose HoneyBook
Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
Chose HoneyBook
Was way easier to use Dubsado than it was setting up the new Honeybook system.
Chose HoneyBook
17hats is way better in every way compared to Honeybook. It still has some places where it can improve, but I had such a negative experience with Honeybook that a piece of paper and a pencil would be more reliable for helping my business. I do not want anything to do with …
Chose HoneyBook
Dubsado isn't as user-friendly, but it is more powerful in the workflow aspect. I don't think it's as easy to customize proposals and invoices.

17-Hats is incredibly "clunky" it's not easy to navigate but does a lot for clients.
Chose HoneyBook
QuickBooks was only good for billing and analytics, but it was the entire HoneyBook package that sold me. In the end, I decided to keep QuickBooks to help with my accounting system. QuickBooks integrates seamlessly with HoneyBook, which will help me at tax time. HoneyBook …
Chose HoneyBook
I selected HoneyBook because they had a sale for my first 6 months, it was $1 per month (as opposed to $40). It let me try out the software risk-free to see if I liked it. I'm glad I made the decision. I also like how HoneyBook has educational resources and facebook discussion …
Chose HoneyBook
We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that …
Chose HoneyBook
We researched many other CRM programs before choosing HoneyBook (including Dubsado, DJ Event Planner, Zoho, Salesforce, and Intellivent). HoneyBook had the best offerings for the best price and has been a successful solution to our needs. The task management, pipeline, and task …
Icertis
Chose Icertis
Ariba contracts is still slightly easier to use, better interface and easier to manage as an administrator than Icertis. Ariba allows administrators the capabilities to make changes and updates with less reliance on support, allowing for independence.
Chose Icertis
Ariba Contracts was our previous contract tool. It basically acted as an overpriced contract repository.
Chose Icertis
Based on the demo, it seems like a great product
Chose Icertis
In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's …
Chose Icertis
It was adopted before I came onboard.
Chose Icertis
I was not part of the RFP process.
Chose Icertis
I like Icertis much better. Ivalua was not user-friendly and our internal and external users had much difficulty with it.
Chose Icertis
The UI/UX could use some updating compared to the other systems mentioned. I was not a part of the selection process so I cannot speak about that process.
Chose Icertis
I think that all three of these platforms are solid products. I was not the decision maker in choosing Icertis over the other two products - that was handled by our IT department.
Features
HoneyBookIcertis
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HoneyBook
6.4
Ratings
19% below category average
Icertis
-
Ratings
Customer data management / contact management6.40 Ratings00 Ratings
Workflow management5.60 Ratings00 Ratings
Opportunity management5.10 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.70 Ratings00 Ratings
Contract management7.10 Ratings00 Ratings
Quote & order management5.40 Ratings00 Ratings
Interaction tracking6.50 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HoneyBook
7.7
Ratings
2% above category average
Icertis
-
Ratings
Case management8.70 Ratings00 Ratings
Help desk management6.70 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HoneyBook
4.7
Ratings
47% below category average
Icertis
-
Ratings
Lead management4.70 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HoneyBook
7.0
Ratings
8% below category average
Icertis
-
Ratings
Task management5.70 Ratings00 Ratings
Billing and invoicing management7.10 Ratings00 Ratings
Reporting8.40 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HoneyBook
5.5
Ratings
32% below category average
Icertis
-
Ratings
Customizable reports5.50 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HoneyBook
9.0
Ratings
18% above category average
Icertis
-
Ratings
Custom fields9.00 Ratings00 Ratings
Custom objects9.00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HoneyBook
6.6
Ratings
23% below category average
Icertis
-
Ratings
Single sign-on capability6.40 Ratings00 Ratings
Role-based user permissions6.70 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HoneyBook
6.6
Ratings
11% below category average
Icertis
-
Ratings
Mobile access6.60 Ratings00 Ratings
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
HoneyBook
-
Ratings
Icertis
7.5
Ratings
6% below category average
Contract creation00 Ratings7.80 Ratings
Contract templates00 Ratings8.50 Ratings
Clause library/saved fields00 Ratings8.20 Ratings
Guided logic00 Ratings5.40 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
HoneyBook
-
Ratings
Icertis
5.5
Ratings
40% below category average
Contract sharing00 Ratings4.10 Ratings
Contract editing00 Ratings6.90 Ratings
Collaborating on contracts00 Ratings5.80 Ratings
MS Word plug-in00 Ratings6.40 Ratings
Approval process00 Ratings3.90 Ratings
Interdepartmental workflows00 Ratings5.70 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
HoneyBook
-
Ratings
Icertis
6.2
Ratings
29% below category average
Contract database00 Ratings6.70 Ratings
Contract search00 Ratings6.50 Ratings
Contract milestone reminders & alerts00 Ratings5.80 Ratings
Custom contract reports00 Ratings5.00 Ratings
Tracking contract status00 Ratings6.20 Ratings
Compliance check00 Ratings6.90 Ratings
Best Alternatives
HoneyBookIcertis
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 7.5 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
PandaDoc
PandaDoc
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Conga CLM
Conga CLM
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HoneyBookIcertis
Likelihood to Recommend
6.4
(0 ratings)
6.3
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
5.7
(0 ratings)
8.2
(0 ratings)
Support Rating
2.6
(0 ratings)
4.1
(0 ratings)
Ease of integration
-
(0 ratings)
2.7
(0 ratings)
User Testimonials
HoneyBookIcertis
Likelihood to Recommend
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
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Icertis is a great partner in managing contractual obligations and commitments ! The benefit really comes from the real-time integrations the ICI platform is able to partner with . We are able to save the company time, money, and resources by just knowing what credits are owed in real-time! Before we had the Obligation Management app, the process for tracking SLAs was really clunky and details were often missed. Now, it's a breeze!
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Pros
  • Sending sales proposals + contracts with custom payment schedules.
  • Automatic email reminders when clients have opened proposals, signed, and payed. HoneyBook even sends automated email reminders when clients haven't opened the email, reminding me to follow up.
  • A very easy-to-use dashboard with templates for invoices, contracts, questionnaires, emails, and more.
  • A place to see my sales pipeline with all of my clients, projects, and progress statuses in one place.
  • All of my branding automatically integrated into everything that I send.
Read full review
  • Contract Creation and Management: Icertis excels at streamlining the contract creation process. It allows users to easily create and manage contracts using pre-approved templates, which can be customized as needed. The platform also includes built-in e-signature capabilities, making it easy for all parties to sign and execute contracts electronically. This has greatly reduced the time and resources needed for contract management, and has enabled our organization to be more efficient in the contract creation process.
  • Contract Compliance: Icertis helps organizations stay compliant with regulatory requirements by providing real-time tracking and alerts for contract expiration dates, renewal dates, and other important dates. This feature has been particularly useful for our organization, allowing us to avoid costly contract renewals and stay compliant with legal requirements.
  • Analytics and Reporting: Icertis provides powerful analytics and reporting capabilities that allow organizations to gain valuable insights into their contract portfolio. These analytics and reports can be used to identify trends, track performance, and make more informed business decisions. This has been particularly beneficial for our organization, allowing us to better understand the performance of our contracts and make more strategic decisions.
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Cons
  • The inability to export client data is ultimately what led us to switch to another CRM. It was great to be able to see all client project information within the specific project, but we needed everything from contracts, to general client data to form submissions and questionnaires to ALL be exportable data and that was not an option. All information only lived in HoneyBook.
  • HoneyBook's forms were beautiful but I wish they would have been able to link to SurveyMonkey or Zapier to allow for more integrations. We might not have switched to another platform had that been the case.
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  • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
  • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
  • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.
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Likelihood to Renew
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
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No answers on this topic
Usability
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
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Some functionality could be achieved with less clicking, the change management could be done a bit a better for deployments
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Support Rating
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Read full review
super dependent on how much money you want to pay. The general regular support can usually take around one to two weeks to get an answer and sometimes that issue is fixed but the underlying issue is not addressed even if you call out that it is a repeated issue. It appears that sometimes support is not really trained in how your instance is set up so there can be a bit of back and forth just to be able to get the appropriate support.
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Alternatives Considered
Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
Read full review
In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's specific needs. Additionally, the AI-driven contract insights provided by Icertis have been extremely helpful in helping us optimize business decisions and realize the full potential of our contracts.Another important factor is that Icertis is industry agnostic, while Ariba Contracts has a stronger presence in specific industries. Icertis is more suitable for a wider range of organizations and that's why in our fictional organization we selected it.Overall, both Icertis and Ariba Contracts are powerful contract management software solutions, but Icertis's advanced contract analytics and its flexibility and industry agnostic approach make it a better fit for our fictional organization.
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Return on Investment
  • HoneyBook has increased my efficiency, particularly when it comes to billing. I wanted to make it easier for myself to bill and HoneyBook has made it a breeze to automate my system.
  • I love the forms HoneyBook provides, which fit seamlessly with my website. It makes lead generation easy, and automation has been a dream come true for my efficiency.
  • HoneyBook has given me the ability to quickly follow up with professional materials that I wouldn't have had printed to hand out to potential customers. I love the digital capabilities and simplicity of the system, which has been worth the investment.
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  • Since implementing the platform, we have seen a significant reduction in the time and resources spent on contract management. This has allowed us to reallocate these resources to other areas of the business, resulting in increased revenue.
  • Additionally, Icertis has helped us to improve our entitlement and obligations management, allowing us to better track and manage our contract expiration dates, renewals, and other important dates. This has helped us to avoid costly contract renewals and stay compliant with regulatory requirements, thereby protecting us against noncompliance and penalties.
  • The platform's built-in analytics and reporting capabilities have also been valuable in helping us to gain valuable insights into our contract portfolio, allowing us to make more informed business decisions. Additionally, the platform's contract intelligence has helped us to shorten our sales cycles, which has enabled us to close more deals in less time.
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ScreenShots

HoneyBook Screenshots

Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

Icertis Screenshots

Screenshot of Intelligent Contract Set-up: Intelligent Contract Setup: Personalized, role-based experience for any type of user with flexibility models for complex organizationsScreenshot of Contract Operations: Self-service contracting with intelligent contract negotiations and bulk processing for quick responsesScreenshot of Governance Risk & Compliance: Enables users to proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s compliance tools.Screenshot of Reporting & Dashboards: Improves visibility to reduces contract cycle times improve negotiation outcomes with dashboards and reportsScreenshot of Analyze Obligations: Obligations and fulfilments can be viewed from customized reports- across users, contract types, and statusScreenshot of Obligation Dashboard: Provides a 360-degree view of compliances with micro-actionable insights to the level of individual agreements