HoneyBook vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HoneyBook
Score 6.2 out of 10
Small Businesses (1-50 employees)
HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…
$36
per month
Vtiger
Score 8.2 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
HoneyBookVtiger
Editions & Modules
Starter
$36
per month
Unlimited Plan - Monthly
$39
Month
Essentials
$59
per month
Premium
$129
per month
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
HoneyBookVtiger
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$10 / user / month
Additional Details2 months free with annual billing.Discounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Community Pulse
HoneyBookVtiger
Considered Both Products
HoneyBook
Chose HoneyBook
Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
Chose HoneyBook
Was way easier to use Dubsado than it was setting up the new Honeybook system.
Chose HoneyBook
17hats is way better in every way compared to Honeybook. It still has some places where it can improve, but I had such a negative experience with Honeybook that a piece of paper and a pencil would be more reliable for helping my business. I do not want anything to do with …
Chose HoneyBook
Dubsado isn't as user-friendly, but it is more powerful in the workflow aspect. I don't think it's as easy to customize proposals and invoices.

17-Hats is incredibly "clunky" it's not easy to navigate but does a lot for clients.
Chose HoneyBook
QuickBooks was only good for billing and analytics, but it was the entire HoneyBook package that sold me. In the end, I decided to keep QuickBooks to help with my accounting system. QuickBooks integrates seamlessly with HoneyBook, which will help me at tax time. HoneyBook …
Chose HoneyBook
I selected HoneyBook because they had a sale for my first 6 months, it was $1 per month (as opposed to $40). It let me try out the software risk-free to see if I liked it. I'm glad I made the decision. I also like how HoneyBook has educational resources and facebook discussion …
Chose HoneyBook
We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that …
Chose HoneyBook
We researched many other CRM programs before choosing HoneyBook (including Dubsado, DJ Event Planner, Zoho, Salesforce, and Intellivent). HoneyBook had the best offerings for the best price and has been a successful solution to our needs. The task management, pipeline, and task …
Vtiger
Chose Vtiger
It's not complicated and very easily to use compared to the CRM I used from my former company. There not too much to click just to finish the tasks. Easy to generate data for reporting.
Chose Vtiger
The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the …
Chose Vtiger
Synaptica is mainly for taxonomy, but it stores our product attribution as well, just like Vtiger. Vtiger is a more robust software, and stores product data beyond selling attributes. At our organization size, we like a program like Vtiger because it's more broad with more …
Chose Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a …
Chose Vtiger
Just being a user of Vtiger since I got hired at GB Advisors. Used those solutions on previous experiences, Microsoft Dynamics was deployed in my previous job for opportunity management, it was not so friendly as Vtiger, not sure if it was a bad deployment. Salesforce was used …
Chose Vtiger
SugarCRM is a very powerful CRM let down by a complex UI which means that most organizations would have trouble self-managing the database. leading to a high cost of ownership.
MailChimp is a great email marketing tool for databases below 2000 contacts as that is the point at …
Chose Vtiger
I have used MS Excel to manage such kind of operations but during reporting I faced lots of difficulties. Where in Vtiger CRM I got the most advantage out of MS Excel. It has a dynamic communication history system and a real time activity log where I can track the real time …
Chose Vtiger
The selection of vTiger was done by my management team to be able to see invoicing status in Quickbooks. Unfortunately, this feature has never worked but I think this might be a problem on our end, not a vTiger issue. We looked at Salesforce, HubSpot CRM, and ACT before making …
Features
HoneyBookVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HoneyBook
6.4
Ratings
19% below category average
Vtiger
10.0
Ratings
26% above category average
Customer data management / contact management6.40 Ratings10.00 Ratings
Workflow management5.60 Ratings10.00 Ratings
Opportunity management5.10 Ratings10.00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.70 Ratings10.00 Ratings
Contract management7.10 Ratings10.00 Ratings
Quote & order management5.40 Ratings10.00 Ratings
Interaction tracking6.50 Ratings10.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HoneyBook
7.7
Ratings
2% above category average
Vtiger
9.5
Ratings
23% above category average
Case management8.70 Ratings10.00 Ratings
Help desk management6.70 Ratings9.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HoneyBook
4.7
Ratings
47% below category average
Vtiger
10.0
Ratings
27% above category average
Lead management4.70 Ratings10.00 Ratings
Email marketing00 Ratings10.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HoneyBook
7.0
Ratings
8% below category average
Vtiger
10.0
Ratings
27% above category average
Task management5.70 Ratings10.00 Ratings
Billing and invoicing management7.10 Ratings10.00 Ratings
Reporting8.40 Ratings10.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HoneyBook
5.5
Ratings
32% below category average
Vtiger
9.7
Ratings
25% above category average
Customizable reports5.50 Ratings9.00 Ratings
Forecasting00 Ratings10.00 Ratings
Pipeline visualization00 Ratings10.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HoneyBook
9.0
Ratings
18% above category average
Vtiger
9.3
Ratings
21% above category average
Custom fields9.00 Ratings9.00 Ratings
Custom objects9.00 Ratings10.00 Ratings
API for custom integration00 Ratings9.00 Ratings
Security
Comparison of Security features of Product A and Product B
HoneyBook
6.6
Ratings
23% below category average
Vtiger
9.0
Ratings
8% above category average
Single sign-on capability6.40 Ratings00 Ratings
Role-based user permissions6.70 Ratings9.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HoneyBook
6.6
Ratings
11% below category average
Vtiger
5.0
Ratings
38% below category average
Mobile access6.60 Ratings5.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HoneyBook
-
Ratings
Vtiger
10.0
Ratings
31% above category average
Social engagement00 Ratings10.00 Ratings
Best Alternatives
HoneyBookVtiger
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HoneyBookVtiger
Likelihood to Recommend
6.4
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
5.7
(0 ratings)
10.0
(0 ratings)
Support Rating
2.6
(0 ratings)
10.0
(0 ratings)
User Testimonials
HoneyBookVtiger
Likelihood to Recommend
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Read full review
Vtiger has evolved in the interfaces design. You can access all required data from one screen, similar to a control data. You have also sales and support dashboards predefined, but you can create your own. As less appropriate the templates design, it has not evolved from old versions of Vtiger.
Read full review
Pros
  • Sending sales proposals + contracts with custom payment schedules.
  • Automatic email reminders when clients have opened proposals, signed, and payed. HoneyBook even sends automated email reminders when clients haven't opened the email, reminding me to follow up.
  • A very easy-to-use dashboard with templates for invoices, contracts, questionnaires, emails, and more.
  • A place to see my sales pipeline with all of my clients, projects, and progress statuses in one place.
  • All of my branding automatically integrated into everything that I send.
Read full review
  • I love reporting. I can build a custom report using all or any of the dimensions of my choice. This is great when other programs often limit this ability.
  • I like that is a source of truth across the organization. We can all go in and see the same thing.
  • This also works for communication with our teams in other countries. We are a global organization.
Read full review
Cons
  • The inability to export client data is ultimately what led us to switch to another CRM. It was great to be able to see all client project information within the specific project, but we needed everything from contracts, to general client data to form submissions and questionnaires to ALL be exportable data and that was not an option. All information only lived in HoneyBook.
  • HoneyBook's forms were beautiful but I wish they would have been able to link to SurveyMonkey or Zapier to allow for more integrations. We might not have switched to another platform had that been the case.
Read full review
  • Although Vtiger integrates well with email, like most CRM systems it assumes that you have one email system and therefore it is less suitable for use cases where multiple email systems need to be supported.
  • Although Vtiger supports Twitter it does not support other social media systems in the same way. You can tailor the system to hold the URLs of your contacts' social media profiles but if SM is a big thing for your organization then there are better systems available.
Read full review
Likelihood to Renew
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
Read full review
No answers on this topic
Usability
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
Read full review
In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
Read full review
Support Rating
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Read full review
there is not much problem in using CRM. There were times it was lagging or bugging, but later on it will be fixed and I can use it again.
Read full review
Alternatives Considered
Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
Read full review
The selection of vTiger was done by my management team to be able to see invoicing status in Quickbooks. Unfortunately, this feature has never worked but I think this might be a problem on our end, not a vTiger issue. We looked at Salesforce, HubSpot CRM, and ACT before making the switch to vTiger
Read full review
Return on Investment
  • HoneyBook has increased my efficiency, particularly when it comes to billing. I wanted to make it easier for myself to bill and HoneyBook has made it a breeze to automate my system.
  • I love the forms HoneyBook provides, which fit seamlessly with my website. It makes lead generation easy, and automation has been a dream come true for my efficiency.
  • HoneyBook has given me the ability to quickly follow up with professional materials that I wouldn't have had printed to hand out to potential customers. I love the digital capabilities and simplicity of the system, which has been worth the investment.
Read full review
  • I managed to increase my production by 20% each month.
  • We increased the number of new clients each year.
  • Clients were satisfied by our support team.
Read full review
ScreenShots

HoneyBook Screenshots

Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger