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HoneyBook vs. Zendesk Sell

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HoneyBook

    Score6.2 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    Zendesk Sell

    Score8.8 out of 10
    N/AZendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…

    $19

    per seat/month billed annually

    Pricing
    HoneyBookZendesk Sell
    Editions & Modules
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    Sell Team
    $19.00
    per seat/month billed annually
    Reach prospecting enrichment add-on (requires a Sell Subscription)
    $27.00
    Per User Per Month (billed annually)
    Sell Professional
    $49.00
    per seat/month billed annually
    Sell Enterprise
    $99.00
    per seat/month billed annually
    Sell Elite
    $199.00
    per seat/month billed annually
    Offerings
    Pricing Offerings
    HoneyBookZendesk Sell
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.—
    More Pricing Information
    Features
    HoneyBookZendesk Sell
    Sales Force Automation
    Comparison of Sales Force Automation features of HoneyBook and Zendesk Sell
    Feature
    HoneyBook
    6.4
    12 Ratings
    Zendesk Sell
    6.6
    15 Ratings
    Customer data management / contact management6.412 Ratings8.914 Ratings
    Workflow management5.710 Ratings6.115 Ratings
    Opportunity management5.111 Ratings7.913 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.711 Ratings6.915 Ratings
    Contract management7.112 Ratings5.410 Ratings
    Quote & order management5.410 Ratings3.97 Ratings
    Interaction tracking6.59 Ratings7.915 Ratings
    Territory management00 Ratings4.98 Ratings
    Channel / partner relationship management00 Ratings7.811 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HoneyBook and Zendesk Sell
    Feature
    HoneyBook
    7.7
    10 Ratings
    Zendesk Sell
    9.0
    12 Ratings
    Case management8.78 Ratings9.07 Ratings
    Help desk management6.79 Ratings9.011 Ratings
    Call center management00 Ratings9.08 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HoneyBook and Zendesk Sell
    Feature
    HoneyBook
    4.7
    10 Ratings
    Zendesk Sell
    6.9
    12 Ratings
    Lead management4.710 Ratings6.012 Ratings
    Email marketing00 Ratings7.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HoneyBook and Zendesk Sell
    Feature
    HoneyBook
    7.0
    12 Ratings
    Zendesk Sell
    5.3
    13 Ratings
    Task management5.712 Ratings8.013 Ratings
    Billing and invoicing management7.111 Ratings1.05 Ratings
    Reporting8.411 Ratings7.013 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HoneyBook and Zendesk Sell
    Feature
    HoneyBook
    5.5
    8 Ratings
    Zendesk Sell
    8.2
    15 Ratings
    Customizable reports5.58 Ratings9.014 Ratings
    Forecasting00 Ratings7.812 Ratings
    Pipeline visualization00 Ratings7.914 Ratings
    Customization
    Comparison of Customization features of HoneyBook and Zendesk Sell
    Feature
    HoneyBook
    9.0
    10 Ratings
    Zendesk Sell
    4.2
    15 Ratings
    Custom fields9.010 Ratings7.815 Ratings
    Custom objects9.010 Ratings4.910 Ratings
    Scripting environment00 Ratings1.16 Ratings
    API for custom integration00 Ratings3.08 Ratings
    Security
    Comparison of Security features of HoneyBook and Zendesk Sell
    Feature
    HoneyBook
    6.6
    11 Ratings
    Zendesk Sell
    9.5
    14 Ratings
    Single sign-on capability6.49 Ratings9.912 Ratings
    Role-based user permissions6.710 Ratings9.011 Ratings
    Platform
    Comparison of Platform features of HoneyBook and Zendesk Sell
    Feature
    HoneyBook
    6.6
    10 Ratings
    Zendesk Sell
    8.0
    13 Ratings
    Mobile access6.610 Ratings8.013 Ratings
    Social CRM
    Comparison of Social CRM features of HoneyBook and Zendesk Sell
    Feature
    HoneyBook
    -
    Ratings
    Zendesk Sell
    4.0
    5 Ratings
    Social data00 Ratings1.04 Ratings
    Social engagement00 Ratings6.95 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HoneyBook and Zendesk Sell
    Feature
    HoneyBook
    -
    Ratings
    Zendesk Sell
    5.4
    7 Ratings
    Marketing automation00 Ratings9.87 Ratings
    Compensation management00 Ratings1.03 Ratings
    User Ratings
    HoneyBookZendesk Sell
    Likelihood to Recommend
    6.4
    (12 ratings)
    10.0
    (15 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    5.7
    (10 ratings)
    8.9
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    2.6
    (7 ratings)
    8.8
    (4 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)