TrustRadius: an HG Insights company

Hootsuite vs. Social Suite by Reputation.com

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hootsuite

    Score7.9 out of 10
    N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $149

    per month Starts at 1 user, 5 social accounts

    Social Suite by Reputation.com

    Score9.4 out of 10
    N/AThe Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.N/A
    Pricing
    HootsuiteSocial Suite by Reputation.com
    Editions & Modules
    Standard
    $99
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $249
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    HootsuiteSocial Suite by Reputation.com
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.
    More Pricing Information
    Community Pulse
    HootsuiteSocial Suite by Reputation.com
    Considered Both Products
    Hootsuite
    No answer on this topic
    Reputation.com, Inc
    Chose Social Suite by Reputation.com
    It honestly doesn't even compare - the cost is less with Hootsuite Pro, but the capabilities of Nuvi far exceed the expense. Nuvi not only provided solutions for problems I didn't know my company had, but it also provided training and ad hoc answers to questions I had as I …
    Incentivized
    Chose Social Suite by Reputation.com
    Doesn't stack up at all. NUVI is way more cumbersome, difficult to use, and complicated. Hootsuite is clearly defined, easy to use, and focuses on specific improvements you want for your social media management. It is also not difficult to set up and get working for you early …
    Incentivized
    Chose Social Suite by Reputation.com
    We've done extensive research as it relates to social listening & monitoring tools. We made the decision to work with NUVI largely in part due to the cost, i.e., paying per volume of impressions vs. more expensive annual solutions, as well as the ability to use it for multiple …
    Incentivized
    Chose Social Suite by Reputation.com
    NUVI is a win for us because it is the right cost and the right features for our company. I anticipate we will grow out of it as our property level users request additional functionality, but in the meantime, it has been useful and we have just completed our contract for our …
    Incentivized
    Chose Social Suite by Reputation.com
    NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set …
    Incentivized
    Chose Social Suite by Reputation.com
    We stopped using Hootsuite's listening in favor or Nuvi and compared them to Radian6/Social Studio and a couple of others. Nuvi's user interface was cleaner, and more intuitive and they were more set up to accomplish the tasks we asked of it.
    Incentivized
    Chose Social Suite by Reputation.com
    I selected NUVI based upon their real-time monitoring and visuals. It brings social media to life for the left brain CEOs and decision makers. It makes a statement.
    Incentivized
    Chose Social Suite by Reputation.com
    We loved the visual reporting Nuvi provides.
    Incentivized
    Chose Social Suite by Reputation.com
    Nuvi may be the right tool for you, but do your homework and compare them to the other tools listed above to find the right one at the best price in meeting your desired goals. Also, I personally prefer monthly payment v. year-long contracts UNTIL I am 100% sure I can get a ROI …
    Chose Social Suite by Reputation.com
    NUVI isn't that much better than Hootsuite.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HootsuiteSocial Suite by Reputation.com
    Listening/monitoring
    Comparison of Listening/monitoring features of Hootsuite and Social Suite by Reputation.com
    Feature
    Hootsuite
    6.6
    275 Ratings
    Social Suite by Reputation.com
    -
    Ratings
    Boolean keyword searches6.0185 Ratings00 Ratings
    Filtering out noise/spam5.9193 Ratings00 Ratings
    Sentiment analysis6.1187 Ratings00 Ratings
    Broad channel coverage8.5255 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Hootsuite and Social Suite by Reputation.com
    Feature
    Hootsuite
    7.5
    383 Ratings
    Social Suite by Reputation.com
    -
    Ratings
    Content planning and scheduling8.9382 Ratings00 Ratings
    Audience targeting6.5260 Ratings00 Ratings
    Content optimization7.0312 Ratings00 Ratings
    Workflow management7.8322 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Hootsuite and Social Suite by Reputation.com
    Feature
    Hootsuite
    7.8
    308 Ratings
    Social Suite by Reputation.com
    -
    Ratings
    Automated routing and prioritization7.4220 Ratings00 Ratings
    Customer interaction histories7.6237 Ratings00 Ratings
    Bulk actions8.3265 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Hootsuite and Social Suite by Reputation.com
    Feature
    Hootsuite
    7.4
    295 Ratings
    Social Suite by Reputation.com
    -
    Ratings
    Lead generation6.3177 Ratings00 Ratings
    Content marketing8.2263 Ratings00 Ratings
    Paid media management7.6175 Ratings00 Ratings
    Campaigns and promotions7.6225 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Hootsuite and Social Suite by Reputation.com
    Feature
    Hootsuite
    9.2
    376 Ratings
    Social Suite by Reputation.com
    -
    Ratings
    Twitter9.0344 Ratings00 Ratings
    Facebook9.7360 Ratings00 Ratings
    LinkedIn9.5314 Ratings00 Ratings
    Google+8.960 Ratings00 Ratings
    Instagram9.7316 Ratings00 Ratings
    Pinterest9.2161 Ratings00 Ratings
    YouTube8.4149 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Hootsuite and Social Suite by Reputation.com
    Feature
    Hootsuite
    8.0
    306 Ratings
    Social Suite by Reputation.com
    -
    Ratings
    Campaign success analytics8.4282 Ratings00 Ratings
    Real-time tracking7.6282 Ratings00 Ratings
    Competitor analysis8.0189 Ratings00 Ratings
    Account management
    Comparison of Account management features of Hootsuite and Social Suite by Reputation.com
    Feature
    Hootsuite
    7.7
    316 Ratings
    Social Suite by Reputation.com
    -
    Ratings
    Role-based user permissions & privileges8.7268 Ratings00 Ratings
    Mobile access6.8294 Ratings00 Ratings
    User Ratings
    HootsuiteSocial Suite by Reputation.com
    Likelihood to Recommend
    8.0
    (444 ratings)
    4.0
    (38 ratings)
    Likelihood to Renew
    8.6
    (89 ratings)
    8.5
    (13 ratings)
    Usability
    9.0
    (83 ratings)
    1.0
    (1 ratings)
    Availability
    9.8
    (21 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (19 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (263 ratings)
    -
    (0 ratings)
    In-Person Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (39 ratings)
    -
    (0 ratings)
    Configurability
    7.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (18 ratings)
    -
    (0 ratings)