Horizn vs. Userlane

It is well suited for someone who works from home often. In this whole new work from home environment most people are facing, it is vital to have software that enables you to access your work desktop. It is also suited for people who travel for work on a regular basis. I can't really see any scenarios where it is less appropriate. Horizn allows anyone to have access to their work desktop at anytime regardless of their physical location.

Incentivized

It is well suit[ed] because of professional virtual assistants. Also quality is a great concern with well developed strategy from implementation till execution. Customer support needs improvement in addressing individual customer needs. User level analytics should be incorporated. These concerns would be really helpful if taken into consideration. Otherwise, it's a great platform.

Incentivized

• It is easy to log into
• Functions exactly as if I was on my desktop computer at work
• Haven't had a lot of problems with the connection dropping

Incentivized

• Easy to implement, started within a day on our live stage.
• Superior user onboarding.
• Excellent customer support.

Incentivized

• I have had issues with logging in a timing out
• The system can get overloaded if there are too many users logged in at the same time
• When it does freeze, I do have problems logging back in and all my tabs and save progress is lost

Incentivized

• Currently only for web-based applications.
• Some vendors have a lower price point.

• Easy to use content editor, no specific knowledge needed
• Super fast to create interactive guides, went live within days
• Clean and actionable analytics, not too bloated

We used WorkJam in the past, but it really wasn't comparable to Horizon. WorkJam was more about bring staff together to stay informed on learning management, task management, daily communications and staffing. It was more about providing a platform where employees could connect to stay current on the latest communications from the company. It didn't have anything to do with providing access to your virtual work desktop.

Incentivized

WalkMe Very comprehensive platform with lots of functionality but too complicated to actually get things done. Looked like a lot of effort to maintain and their team has not been super helpful Whatfix Good price and has many features but not a very robust platform. Encountered several bugs and our infosec team had privacy/security concerns Pendo Really strong analytics suite. Guidance and tooltips were not as easy to use. Probably good for software companies to see how their own apps perform, but not recommended when working with 3rd party software, therefore no fit for our use case to make life easier for our employees

• allows people to be connected to work at anytime and anyplace
• don't have to wait to go back into the office to perform certain work functions
• little to no learning curve to use

Incentivized

• It save a lot of money in Training
• It save a lot of expenses in Travel expenses for physical Training and support
• Easy to use,It helps to increase the productivity of employees.So you save lot of money

Incentivized