Hotjar vs. Mouseflow

Hotjar

347 Reviews and Ratings

Mouseflow

19 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Hotjar	Score8.3 out of 10	N/A	Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.	$39 per month 100 daily sessions
Mouseflow	Score7.3 out of 10	N/A	Mouseflow is a behavior analytics tool used by more than 190.000 digital marketing, UX, Product, Startups and Enterprise clients to optimize their website experiences. With Mouseflow, the user can: Find out what happens between visitors' clicks through watching video recordings of their sessions. Build 6 types of heatmaps for pages automatically to understand what is getting their attention. Set up funnels to watch where and why visitors drop. Use form…	$39 per month

Pricing

Hotjar

Mouseflow

Hotjar Observe - Plus: $39
per month 100 daily sessions
Hotjar Ask - Plus: $59
per month 250 monthly responses
Hotjar Ask - Business: $79
per month Starting from 500 monthly responses
Hotjar Observe - Business: $99
per month Starting from 500 daily sessions
Hotjar Scale - Business: $213
per month Starting from 500 daily sessions
Hotjar Ask - Scale: Contact Sales
per month unlimited volume

Starter: $39
per month
Growth: $129
per month
Business: $259
per month
Pro: $499
per month

Pricing Offerings
Hotjar	Mouseflow
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

Discount available for annual pricing.

There is a discount applied to the price if a customer commits to an annual payment plan.

Community Pulse
Key User Insights
	Hotjar	Mouseflow
Considered Both Products	Contentsquare Aline Gonçalves Rodrigues CRO Specialist in Marketing at Raccoon Marketing Digital (Marketing & Advertising, 501-1000 employees) Chose Hotjar Mouseflow matches nearly every feature that Hotjar offers – although, they may work a little differently. The most relevant difference is in data capture. Hotjar offers unlimited options for heat maps, recordings, forms and comments as long as you are a paying customer. In … Incentivized Helpful? Verified User Chose Hotjar Google Analytics is for big numbers and traffic analyzation and not about more personalized approach. Mouseflow is good but has serious gaps if compared with Hotjar: Incentivized Helpful? Verified User Chose Hotjar The fact that it has a trial period in which you can fully try each feature of the platform. The fact that is very intuitive for us to understand each feedback given by the users and to interpret how they move and what they observe on the pages we need to test. Incentivized Helpful? Verified User Chose Hotjar There was not something specific negative that we noticed in the other products, hotjar came in the discussion through a referral from one of our colleagues, was covering all the tickboxes that we had set and decided to move forwards with it Incentivized Helpful? Verified User Chose Hotjar Hotjar is the full deal and provides fantastic functionality and options for me to track my users on my website. The other software is good but I personally feel Hotjar is the best for purposes. I know it’s a little pricey, but if you use it right, it will ultimately help you … Incentivized Helpful? J.P. VanderLinden Director of Digital Marketing in Marketing at EmberTribe (Marketing and Advertising, 11-50 employees) Chose Hotjar No other solution offers the full suite of visitor recording, heatmapping and scroll mapping, polls, surveys, and funnel tracking at such a reasonable price point. Every other solution compromises either on features or price, with many sacrificing on both - fewer features and … Incentivized Helpful? Verified User Chose Hotjar Hotjar offers a range of tools rather than focus on one functionality. Combining information from heatmaps, website recordings and user questionaries can provide a full picture of user behavior and user motivations that further help to improve the UX and UI. Hotjar was chosen … Incentivized Helpful?	Mouseflow Jeff Smith Owner Principal in Marketing at Montana SEO Services, LLC (Marketing & Advertising, 1-10 employees) Chose Mouseflow We looked at several different products when deciding on a heatmap and recording tool. We found that for the data we wanted to gather Mouseflow met all the requirements without a lot of additional features that we didn't want. We went through this process almost two years ago … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Hotjar	Mouseflow
Likelihood to Recommend	10.0 (104 ratings)	9.0 (6 ratings)
Likelihood to Renew	5.1 (2 ratings)	- (0 ratings)
Usability	9.7 (6 ratings)	8.0 (1 ratings)
Support Rating	9.6 (4 ratings)	9.8 (2 ratings)
Ease of integration	9.0 (1 ratings)	- (0 ratings)