Hotjar vs. Pointillist by Genesys
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Hotjar | Score8.3 out of 10 | N/A | Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand. | $39 per month 100 daily sessions |
Pointillist by Genesys | Score9.5 out of 10 | N/A | The Pointillist Customer Journey Management Platform takes data from customer interactions and creates journey data pipelines that support real-time analysis, modeling and orchestration. The Pointillist Customer Journey Data Hub allows users to create a single customer view across data from various sources, including CRM solutions, web clickstream, email, contact center, IVR, Voice of the Customer and customer feedback management. | N/A |
| Hotjar | Pointillist by Genesys | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. | — | ||||||||||||||
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| Hotjar | Pointillist by Genesys | |
|---|---|---|
| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 5.1 | - |
| Usability | 9.7 | - |
| Support Rating | 9.6 | - |
| Ease of integration | 9.0 | - |