Hotjar vs. Solid User Tests
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Hotjar | Score8.3 out of 10 | N/A | Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand. | $39 per month 100 daily sessions |
 Solid User Tests | Score10 out of 10 | Enterprise companies (1,001+ employees) | Solid is a user testing solution featuring Anna, a virtual avatar, that moderates tests for the user. Solid allows researchers to run tests where testers don't behave unnaturally. They are not told to read scripts or think aloud in unusual sequences. This hurts their testing experience. Instead, Solid gives them space to go at their own pace, and to think aloud only when they become silent. Solid enables users to test prototypes, websites and native apps, or anything as long as a… | $252 one-time fee per study |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. | Solid offers two different payment plans: - per study: one-time fee - per user: monthly or yearly fee A per-user payment plan is scalable for up to 6 researchers (editors) | ||||||||||||||
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| Hotjar | Solid User Tests | |
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| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 5.1 | - |
| Usability | 9.7 | - |
| Support Rating | 9.6 | - |
| Ease of integration | 9.0 | - |