TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hotjar

    Score8.3 out of 10
    N/AHotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

    $39

    per month 100 daily sessions

    Sprig

    Score8.2 out of 10
    N/ASprig (formerly UserLeap) headquartered in San Francisco offers user research technology that helps research and product teams learn from their customers in real-time and deliver product experiences. Sprig is used to ensure user research happens early and often throughout the product development process, so as to build customer-centric products that deliver a sustainable competitive advantage. The research platform enables teams to pull the customer into every product decision with fast and…

    $175

    per month

    Pricing
    HotjarSprig
    Editions & Modules
    Hotjar Observe - Plus
    $39
    per month 100 daily sessions
    Hotjar Ask - Plus
    $59
    per month 250 monthly responses
    Hotjar Ask - Business
    $79
    per month Starting from 500 monthly responses
    Hotjar Observe - Business
    $99
    per month Starting from 500 daily sessions
    Hotjar Scale - Business
    $213
    per month Starting from 500 daily sessions
    Hotjar Ask - Scale
    Contact Sales
    per month unlimited volume
    Free
    $0
    per month
    Starter
    $175
    per month
    Enterprise
    Custom Pricing
    per year
    Offerings
    Pricing Offerings
    HotjarSprig
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    HotjarSprig
    Considered Both Products
    Contentsquare
    No answer on this topic
    Sprig
    Chose Sprig
    Sprig allows users to record video (either on their screen or their webcam) on their mobile devices. Once you have integrated it into your website, you can easily deploy any questionnaire on any page of your website.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    HotjarSprig
    Likelihood to Recommend
    10.0
    (104 ratings)
    8.5
    (2 ratings)
    Likelihood to Renew
    5.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.7
    (6 ratings)
    9.5
    (2 ratings)
    Support Rating
    9.6
    (4 ratings)
    8.6
    (2 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)