Chose Hotjar
Usabilla is a much more feature-rich tool, however, this comes at a cost of much-increased price as well as deployment and usage complexity. For a low-cost solution to quickly and easily collect user feedback, HotJar is very easy to recommend
Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info