Hubdoc vs. Zoho Expense

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hubdoc
Score 8.2 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
Zoho Expense
Score 8.3 out of 10
N/A
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
$0
Pricing
HubdocZoho Expense
Editions & Modules
Starting Price
$12.00
per month
Free
$0
Standard Plan
$5
per month per user
Premium Plan
$9
per month per user
Custom
Get a Quote
per month per user
Custom
Get a Quote
per month per user
Custom
Get a Quote
per month per user
Offerings
Pricing Offerings
HubdocZoho Expense
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
HubdocZoho Expense
Features
HubdocZoho Expense
Expense Management
Comparison of Expense Management features of Product A and Product B
Hubdoc
-
Ratings
Zoho Expense
7.9
Ratings
8% below category average
Employee Expense Reporting00 Ratings8.00 Ratings
Corporate Card Reconciliation00 Ratings7.70 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Hubdoc
-
Ratings
Zoho Expense
7.2
Ratings
13% below category average
Customizable Approval Policies00 Ratings8.00 Ratings
Financial Document Management00 Ratings8.00 Ratings
Payment Status Tracking00 Ratings8.00 Ratings
Payment Audit Trail00 Ratings8.00 Ratings
Duplicate Bill Detection00 Ratings7.90 Ratings
Advanced OCR00 Ratings5.10 Ratings
Electronic Funds Transfer00 Ratings5.20 Ratings
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User Ratings
HubdocZoho Expense
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Usability
10.0
(0 ratings)
8.0
(0 ratings)
Support Rating
3.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
HubdocZoho Expense
Likelihood to Recommend
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
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Zoho Expense is wonderful when you have a distributed or remote team or workforce that needs to submit expenses reports throughout the month into a single software and approval system. Zoho Expense does make it easy to train, onboard, and use all of the end-user features for submitting and generating expense reports.
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Pros
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
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  • The program will notify users if they have entered a duplicate charge.
  • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
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Cons
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
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  • Banking integration should be two ways, once corporate card is paid for, it should close the line item
  • Reports should be available on demand
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Usability
I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
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Ease of use for the simple basic options. I wish the there was an option for reimbursement to be marked separately. Example for all corporate credit expense reports with $0 reimbursements still have to be marked as reimbursed in order to be removed from pending reimbursement section. For the cost the features offer benefits
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Support Rating
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
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Alternatives Considered
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
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Zoho Expense is on the lower end with limited features however the cost out weights all the fancy features the others have. As they charge way to much and have limited return on investment. The return on investment for the other platforms is only worth it when operating large scale operations. Zoho Expense is a great product
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Return on Investment
  • We are processing much faster than expected
  • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
  • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
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  • It's included in our Zoho One Subscription which was cheaper than QuickBooks, and we now have so many more options at a much cheaper cost.
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ScreenShots