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HubSpot Service Hub vs. NinjaOne

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HubSpot Service Hub

52 Reviews and Ratings

NinjaOne

121 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot Service Hub

    Score8.4 out of 10
    		N/AHubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base.

    $15

    per month per seat

    NinjaOne

    Score9 out of 10
    		N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
    Pricing
    HubSpot Service HubNinjaOne
    Editions & Modules
    Service Hub Starter
    $15
    per month per seat
    Professional
    $100
    per month per seat
    Enterprise
    $150
    per month per seat
    Enterprise
    Starting at $1,200
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HubSpot Service HubNinjaOne
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Features
    HubSpot Service HubNinjaOne
    Incident and problem management
    Comparison of Incident and problem management features of HubSpot Service Hub and NinjaOne
    Feature
    HubSpot Service Hub
    7.9
    15 Ratings
    NinjaOne
    -
    Ratings
    Organize and prioritize service tickets7.515 Ratings00 Ratings
    Expert directory7.94 Ratings00 Ratings
    Subscription-based notifications8.26 Ratings00 Ratings
    ITSM collaboration and documentation7.65 Ratings00 Ratings
    Ticket creation and submission8.515 Ratings00 Ratings
    Ticket response7.815 Ratings00 Ratings
    Self Help Community
    Comparison of Self Help Community features of HubSpot Service Hub and NinjaOne
    Feature
    HubSpot Service Hub
    8.5
    14 Ratings
    NinjaOne
    -
    Ratings
    External knowledge base8.714 Ratings00 Ratings
    Internal knowledge base8.214 Ratings00 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of HubSpot Service Hub and NinjaOne
    Feature
    HubSpot Service Hub
    8.1
    6 Ratings
    NinjaOne
    -
    Ratings
    Customer portal9.14 Ratings00 Ratings
    IVR7.13 Ratings00 Ratings
    Social integration7.34 Ratings00 Ratings
    Email support7.86 Ratings00 Ratings
    Help Desk CRM integration9.26 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of HubSpot Service Hub and NinjaOne
    Feature
    HubSpot Service Hub
    -
    Ratings
    NinjaOne
    8.9
    41 Ratings
    Remote monitoring00 Ratings8.838 Ratings
    Network device monitoring00 Ratings7.536 Ratings
    Activity Monitoring00 Ratings8.424 Ratings
    Management Tasks
    Comparison of Management Tasks features of HubSpot Service Hub and NinjaOne
    Feature
    HubSpot Service Hub
    -
    Ratings
    NinjaOne
    8.6
    40 Ratings
    Patch Management00 Ratings8.939 Ratings
    Policy-based automation00 Ratings8.840 Ratings
    User Ratings
    HubSpot Service HubNinjaOne
    Likelihood to Recommend
    8.5
    (16 ratings)
    9.4
    (47 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (2 ratings)
    Usability
    8.7
    (4 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (5 ratings)