Hubstaff vs. Upwork

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hubstaff
Score 9.4 out of 10
Small Businesses (1-50 employees)
Hubstaff is a workforce analytics software tailored to boost productivity in remote, hybrid, and in-house teams while fostering a positive employee experience. Integrating with over 30 apps, Hubstaff's key features include time tracking, screenshots, activity tracking, URL and app monitoring, workforce analytics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Hubstaff is compatible with Mac, Windows, Linux, Chrome, iOS, and…
$7
per month per user (2 seat minimum)
Upwork
Score 7.5 out of 10
N/A
Upwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).
$49.99
per month
Pricing
HubstaffUpwork
Editions & Modules
Starter
$7
per month per user (2 seat minimum)
Grow
$9
per month per user (2 seat minimum)
Team
$12
per month per user (2 seat minimum)
Enterprise
$300
per year per seat
Plus
$49.99
per month
Basic
Free
Offerings
Pricing Offerings
HubstaffUpwork
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
HubstaffUpwork
Considered Both Products
Hubstaff
Chose Hubstaff
Not sure I'm the right person to answer this.
Chose Hubstaff
Because It enables you to get insights into team performance and productivity. It has user-friendly interface that is very easy to handle.
Chose Hubstaff
I used to use screenish. your interface was better and better price since I fluxuate # of employees often
Chose Hubstaff
I have personally explored that product. But Hubstaff gives more ease of use. It gives a free user access. Also live team support. Ease of deleting and adding users. They can negotiate on billing. Transparency of billing. More similar to HubStuff. But the team is more …
Chose Hubstaff
Hubstaff got ability to log time into different tasks and projects.
Chose Hubstaff
I feel that Hubstaff has a pretty straightforward way to set up and is not complicated for users. Hubstaff also offers a great and personalized easy to use intuitive interface where with the help of just one click you can start and stop tracking your daily project activities. …
Chose Hubstaff
Hubstaff is one of the most reliable and efficient tools. I personally feel that it is a very useful invention because it has been really helpful for my corporation. Other than that, the customizable approach that Hubstaff has is a great aspect. Also, Hubstaff has job site and …
Chose Hubstaff
Hubstaff is a better tool than Hubstaff. There are certain details which if present can enhance the overall user experience and I must mention that Hubstaff has carefully taken into account and has given
Chose Hubstaff
Compared to all these 3 products, Hubstaff would always be the winner. All these 3 products have certain limitations and restrictions which brings them down. The selection of functionality in these 3 softwares are very limited or sometimes none. Hubstaff acts as an all-in-one …
Chose Hubstaff
It easily gets integrated with all the management software and communication platforms that I was already using in the organization, it gave me the quick one-way platform to handle all of my operations very easily by just getting into the platform. The dashboard is also very …
Chose Hubstaff
Hubstaff is working outstandingly. It helps me to record the work that further helps my team members to engage more in work. It can easily handle big projects with full functionality and a modern, reliable UI. A clear template with
Chose Hubstaff
Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience to me. It is no doubt a great tool for planning budgets, managing workflows, tracking time, and best supervision capabilities.
Chose Hubstaff
Hubstaff seemed best suited for large companies with many in-house employees, as well as many outsourced. Their customer service had excellent reviews, and our experiences have matched that. It's very easy to use the application, and it's payroll tracking features seemed the …
Chose Hubstaff
Upwork is just for people working in their platform. Anyone can joing Hubstaff, it even comes with several plans that allow you to track time. Once you choose the upgraded system, more benefits are added to your plan. Even though we don't use the upgraded plan at our company, …
Chose Hubstaff
Wrike has a task based system that you can clock time against, but it just wasn't flexible enough for the type of work we do, particularly the one offs. HubStaff is also really simple to use, so anyone can get started with it without any training or previous knowledge required. …
Chose Hubstaff
We started with Toggl, but it didn't work for us really.
Chose Hubstaff
We used to work with Trejo in the past and although it worked it didn’t really track hours in real-time. You can write estimates but it doesn’t allow you to upload exact data regarding productivity, real worked hours, or reports. We tried Hubstaff and were amazed as to how well …
Upwork
Chose Upwork
Upwork provides better conversion rate than the above platforms. I have worked simultanously on all platforms but Upwork was giving the highest return on Investment. Our US team working on Upwork was generating more business than all the other marketing channels.
Upwork become …
Chose Upwork
Upwork is much better. In my opinion, Freelancer.com is too saturated with low quality jobs, and all job offers are immediately saturated with fake proposals or bots. I think there are more scammers on Freelancer.com than there are real freelancers. Also, in my experience, jobs …
Chose Upwork
Well, UpWork is like gold mine of good clients and customers for a service based outsourcing agency like ours. It has best clients from all over the world.
Chose Upwork
I believe that with all its faults, for professional corporate use cases, Upwork is still the best tool for temporary, remote workforce augmentation.
Chose Upwork
Upwork has the longest project database compared with all other marketplaces. But that dominance makes them treat the freelance community very badly.
Chose Upwork
Upwork is the best platform, in my opinion, at least for my area of freelance type work. They make it easy to find clients, set up contracts, and communicate regardless of time zone. We owe a lot to Upwork for the success of our team of freelancers and to our agency as a whole. …
Chose Upwork
We have used a few different pieces of software to search for clients and track time. Upwork does the best at combining all of the aspects that we need in order to be organized with client work, in addition to bringing us more clients. The time tracking software does better …
Chose Upwork
Upwork is better in integrated messaging and keeping the client up-to-date with screenshots. However, the percentage that Upwork keeps from revenue is a big negative against Harvest, since you can just use email to communicate.
Chose Upwork
Upwork is better if you are looking for some quick hires that can help solve simple problems. If you are looking for someone to join your team, I would recommend something like indeed or ZipRecruiter. I've heard Fiverr is also good, but I haven't used it yet. Overall, Upwork is …
Chose Upwork
Better cost to value ratio, and a greater range of talent; we need more than writers. Fiverr is still good for cheap logo designs.
Chose Upwork
I've never used similar products to Upwork, so I can't compare it to others, but I know they can improve on services from a company (looking for jobs) perspective.
Chose Upwork
Freelancer.com is another online marketplace to hire freelance individuals for short terms projects. The site is less robust than Upwork in terms of features. The cost is cheaper, but in this case, you get what you pay for. Freelancer does not provide for filtering projects …
Chose Upwork
In my experience, Upwork is the easiest to use and I have found the most qualified hires there. It could be in your favor to look one as many sites as you can because you never know who won't be on one. Upwork would definitely be my first place to look though.
Chose Upwork
Freelancer.com is a big mess when it comes to its user interface. I have my different currency pricing on it and the listing is just a mess. I especially don't like that it will ask you to upgrade to increase your number of applications per month. Upwork provides better options …
Chose Upwork
To be honest, I've lost track of how many freelance hubs I have my profile listed on. At last count, it was likely over 20, which is overwhelming, to be sure, but necessary to increase exposure to find quality clients and projects. Each of these has its pros and cons, and I …
Chose Upwork
Upwork and Fiverr definitely have the most traffic. Fiverr is good for package services while Upwork is better for customized/long-term services. You really want to use both. Freelancer.com and Guru.com don't have nearly the traffic. They rarely have any jobs in my niche and …
Chose Upwork
Upwork provides a platform (a software that you can install on your computer) and you are able to manage all of your projects and freelancers on it instead of having to log in and log out to the website every time you want to check on your project status. It is even more …
Chose Upwork
Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the …
Best Alternatives
HubstaffUpwork
Small Businesses
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Medium-sized Companies
TimeClock Plus
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Score 9.5 out of 10
Contently
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Score 9.9 out of 10
Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
HubstaffUpwork
Likelihood to Recommend
9.4
(0 ratings)
9.1
(0 ratings)
Usability
9.5
(0 ratings)
9.0
(0 ratings)
Support Rating
10.0
(0 ratings)
9.1
(0 ratings)
User Testimonials
HubstaffUpwork
Likelihood to Recommend
It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
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I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
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Pros
  • It has all the features that need to have while managing the project like screen capturing, sending invoices, create and view reports, pay and quick insights.
  • It also gives me the reports of my team effectiveness.
  • It tracks all the project progress along with team effectiveness and productivity at the workplace, gives me all the insights into team performance, and also helps me to track team productivity easily.
  • Another great feature that Hubstaff has which is its integration module.
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  • Allows us to filter freelancers by location. This is especially important when working across time zones.
  • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
  • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
  • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
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Cons
  • [Hubstaff] is limited to integrations, while working on the projects I face difficulty to drag the drop because sometimes the plan requires to be discussed and it becomes a necessity to insert various attachments on the spot so that we could achieve the maximum.
  • Further live chats should be made available.
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  • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
  • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
  • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
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Likelihood to Renew
Because it's easy to implement and use. It does not disrupt your work.
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No answers on this topic
Usability
I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull
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I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
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Reliability and Availability
I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.
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No answers on this topic
Performance
I've never had any issues. It loads correctly and works like a charm.
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No answers on this topic
Support Rating
Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
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Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
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Implementation Rating
None, everything went smoothly.
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No answers on this topic
Alternatives Considered
Hubstaff is a better tool than Hubstaff. There
are certain details which if present can enhance the overall user experience
and I must mention that Hubstaff has carefully taken into account and has given
attention to detail by even making easy to understand training videos available
for beginners that can further help and aid them in training.
Read full review
Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
Read full review
Return on Investment
  • The availability of the recording feature is the biggest plus of this software so that I can easily record things that can be proved helpful to me further.
  • It has replaced timesheets with spreadsheets and this is how it makes my work easier and interesting for me.
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  • We have gotten close to 50% of all of our clients through the platform.
  • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
  • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
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ScreenShots

Hubstaff Screenshots

Screenshot of the time tracking interface, with screenshotsScreenshot of the remote work dashboardScreenshot of Hubstaff's 30 project management integrations