| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Human Interest | Score9.2 out of 10 | N/A | Human Interest headquartered in San Francisco offers their cloud-based 401k administation platform for employers featuring flexible plan design and a dedicated account manager. | $125 per month |
 Rippling | Score8.9 out of 10 | N/A | Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard. | $8 per month per user |
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| Entry-level Setup Fee | $499 one-time fee | No setup fee | ||||||||||||||
| Additional Details | Human Interest offers three products, for a choice of 401(k) or 403(b) that fits an organization's needs. All plans offer an all-in-one, no touch 401(k) to make it easy for employers to run and for employees to save. All plans have a setup fee of $499. *Human Interest's average employee expense is 0.57%, compared to a 1.64% average for small 401(k) plans. Source: 401(k) Averages Book, 18th Edition. | For additional pricing details visit the Rippling pricing page. | ||||||||||||||
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| Considered Both Products | Chose Human Interest My payroll and 401(k) plan were formerly with SunTrust (now Truist). I believe they outsourced and white labeled the plan administration. It was inexpensive and a great value. The integration was effective. The user interface was nowhere near as nice as Human Interest, both … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Paychex Flex was a terrible experience from start to finish. Bad communication, no follow-through, incorrect setups, etc... HI has been the opposite of all those things so far. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Previously we utilized John Hancock which was a nightmare from the user standpoint and a huge time waster from the administrative standpoint. The very outdated platform made it incredibly difficult to manage. The one thing I miss from John Hancock is the enrollment and … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Human Interest beats out all other providers. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Human Interest integrates with our payroll provider, and makes it so easy for team members to sign up when they are eligible. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest Fidelity works across various account types Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Human Interest We did not evaluate many other options because Human Interest was so good. Guideline seems similar though, but Human Interest has a more intuitive portal. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| 401(k) |
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| Human Resource Management |
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| Payroll Management |
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| Human Interest | Rippling | |
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| Likelihood to Recommend | 9.5 | 9.1 |
| Likelihood to Renew | 8.3 | 9.1 |
| Usability | 9.6 | 9.2 |
| Availability | 10.0 | 9.1 |
| Performance | 9.4 | 7.3 |
| Support Rating | 7.8 | 9.3 |
| Implementation Rating | 9.0 | 8.4 |
| Configurability | - | 1.0 |
| Contract Terms and Pricing Model | 9.4 | - |
| Ease of integration | 10.0 | 9.1 |
| Product Scalability | 10.0 | 9.1 |
| Professional Services | 10.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 9.4 | - |
