TrustRadius

Humanity vs. Zebra Workcloud Workforce Optimization Suite​

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Humanity
Score 6.1 out of 10
N/A
Humanity (formerly ShiftPlanning) is cloud-based workforce management software. Available on the Humanity Platform are applications that will streamline your: Employee Scheduling, Time & Attendance, and Leave Management.N/A
Zebra Workcloud Workforce Optimization Suite​
Score 8.0 out of 10
N/A
A solution to optimize labor costs, empower employees, improve productivity, and maintain compliance. Aligns scheduling to forecasted customer demand and execute real-time, prioritized tasks to drive sales and satisfied customers.N/A
Pricing
HumanityZebra Workcloud Workforce Optimization Suite​
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HumanityZebra Workcloud Workforce Optimization Suite​
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
HumanityZebra Workcloud Workforce Optimization Suite​
Considered Both Products
Humanity
Verified User
Anonymous
Chose Humanity
Maybe pricing was the issue, I was not involved in purchasing decision.
Verified User
Anonymous
Chose Humanity
I didn't make the decision of selecting Humanity.
Luke Ferrel | TrustRadius Reviewer
Luke Ferrel
Global Operations Manager, Analytics and Process Automation
Chose Humanity
We selected Humanity because we were in complete disarray. They were good at getting us organized, but if you're more organized you won't get a lot of value from Humanity.
Zebra Workcloud Workforce Optimization Suite​

No answer on this topic

Best Alternatives
HumanityZebra Workcloud Workforce Optimization Suite​
Small Businesses
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Enterprises
Beeline Extended Workforce Platform
Beeline Extended Workforce Platform
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Beeline Extended Workforce Platform
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User Ratings
HumanityZebra Workcloud Workforce Optimization Suite​
Likelihood to Recommend
8.1
(0 ratings)
-
(0 ratings)
User Testimonials
HumanityZebra Workcloud Workforce Optimization Suite​
Likelihood to Recommend
It's well suited for simple aggregate tracking of day to day, time for reps. It is not suitable if you want anything better than a 30K foot view. It's very high level but doesn't help you optimize.
Luke Ferrel | TrustRadius Reviewer
Luke Ferrel
Global Operations Manager, Analytics and Process Automation
Read full review
No answers on this topic
Pros
  • Provide us with last-minutes schedule changes with notification to staff
  • Scheduling of team
  • Conflict-free schedules based on employee availability,
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • Don't provide ANY way to optimize staffing
  • We spent a LOT of time with them working on seeing queue availability for each rep. They tried but weren't completely sure what their product could or could not do. The effort was there, but if they had known their product better it would have been a quick 'no'.
Luke Ferrel | TrustRadius Reviewer
Luke Ferrel
Global Operations Manager, Analytics and Process Automation
Read full review
No answers on this topic
Alternatives Considered
Maybe pricing was the issue, I was not involved in purchasing decision.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • It helps us track our work hours.
  • It helps us coordinate team schedule.
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots