Huntress vs. ThreatLocker

A great product that highlights any and all persistent footholds on the network and does a great job on breach monitoring. The support staff are great, efficient, and are able to reach out when there is an issue. Most problems are cleared out/mitigated before we even know about them. A great product to add to your security stack.

If you want to know what is running in your environment and what it is trying to access, you should be able to take preemptive measures to prevent and protect yourself from it. ThreatLocker is the system for you! It will replace almost any EDR requirement, although I recommend you partner it with Windows Defender.

Incentivized

• Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
• Very quiet. If they alert, it is a thing.
• Very good at remediation.
• They communicate extremely well when it matters.
• While there are the most extensive products more often than not they are the first to alert us to a threat.

Incentivized

• Application whitelisting.
• Unified audits of everything network & application.
• Clean and concise portal to manage the same.
• Dynamic ability to allow users to request more apps.
• Security and a sense of complete control.

Incentivized

• Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
• Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
• Support for non-Windows OSes for consistency in a network
• It would be nice to seed canary files in custom shares on servers.

Incentivized

• Unused polices are nearly impossible to navigate due to no sorts or filtering options.
• Redundant polices are impossible to determine.
• Cannot view literally all policies for one organization in one view/list. Instead of have to check policies per device, group, or all machines.

Incentivized

ThreaLocker has done its job and has prevented malware from executing. It has stopped an encryption process once already. It has kept a user from going to a bad website. He tried twice and was wondering why he was getting an error message from ThreatLocker and ESET both.

Incentivized

We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.

Incentivized

The console is very user friendly and is frequently updated based on user requests. It is well laid out and many of the areas allow the ability to pivot from one area to another without having navigate the entire menu tree. Much of what you do is to query activities on a given PC and the application allows you to save frequently run queries.

Incentivized

There is rarely ever an outage. I have seen slowness in ThreatLocker service. But that is very rare too!

Incentivized

ThreatLocker is always available. The admin's console loads very fast and report runs almost instantly. It does not interfere with operating system.

Incentivized

You can email, call or do online chat with tech support. I love their online chat. They are quick and friendly. Also, if you need to show them something, you can give the chat technician permission from your Chat box to allow the tech access to your computer. They also can pull out your admin console on their side. They can look at your "Unified Audit" log and see the same thing that you can. They have a good KnowledgeBase that you can look for answers. They have what is called "ThreatLocker University" where you can go through tutorials and take tests.

Incentivized

The owners and co-founders work with you through Zoom Meetings. They walk you through how to use and setup ThreatLocker. They also have webinars. You also can go through ThreatLocker University online training.

Incentivized

Using ThreatLocker University online training is very easy and informative. You take online tests to see how well you learned the material. It is great!

Incentivized

ThreatLocker is a family ran business. The owners, co-founders work with you to ensure you are up and running as quickly as possible. They went to ensure your success with ThreatLocker.

Incentivized

Huntress may not be a complete SOC such as Blackpoint, but the level of protection is close. Huntress provides a set of human eyes always hunting for persistent threats on your endpoints. Huntress also seems less noisy with no false positives, so no time is wasted reviewing alerts.

Incentivized

We chose Threatlocker because it is unique in that it specializes in a specific area, whereas other products offer a broader range of capabilities. It blocks software from running and provides us with all the necessary information for this purpose in an easy-to-use graphical user interface (GUI), which is all we need for our use case.

Incentivized

ThreatLocker is very easy to add new ThreatLocker agents on computers and servers. It is very easy to do. You can install an agent on a computer or server in about 2 minutes or less.

Incentivized

• We have been able to lower operational costs by shifting to Huntress.
• We've been able to cut costs to our clients by utilizing Huntress over competing products.
• In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.

Incentivized

• Applications that are new to the environment can be blocked even if they are wanted. Which can cause strain on the environment if not properly tuned or prepped.
• We have this deployed onto around 7700 endpoints at this moment with less than 0.01% of issues with the agent or its functionality being noted. It's incredibly stable and the Vendor support further helps if it does break, and they can usually fix it without 15 mins.
• We have had this tool on customers, and it has single handedly stopped Ransomware attacks by itself when the customers previous EDR failed to catch threat actor attacks. I can remember 3 separate instances where someone did something to cause an attack and ThreatLocker brought it to a screeching halt due to the application control and built-in ringfencing it provides.