HxGN EAM (formerly Infor EAM) is a configurable enterprise asset management platform. The solution was acquired by Hexagon from Infor in late 2021.
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Oracle Access Management
Score 8.1 out of 10
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Oracle Access Management delivers risk-aware, end-to-end multifactor authentication (MFA) and single sign-on (SSO) that integrate identities and systems across cloud and on-premises.
HxGN EAM is probably better suited for larger enterprise solutions where there is a need for enterprise asset management. At our organization, we had a long asset list but also at multiple sites and building locations. With many sites, we found it difficult to sometimes track the assets. The HxGN EAM product allowed for a consolidated view as well as good on-time reporting that can also be customized for different parts of the organization or user groups. This solution generally integrated well with our organization; this should be assessed for your organization.
OAM is designed to be scalable, and it can handle large-scale deployments with thousands of users and applications. It provides a centralized framework for managing access to web applications and resources, enabling organizations to define and enforce security policies across their entire IT environment. OAM offers a range of authentication and authorization mechanisms, including multi-factor authentication and OAuth-based authentication, making it suitable for organizations that need to meet different security and compliance requirements.
Oracle Access Management allows superior session management capabilities. It can maintain and terminate session states using access engine and endpoint cookies or security tokens.
It allows for automated single sign-on as well as protocol translation.
The suite allows for real-time fraud detection and prevention capabilities. This is especially useful where our applications are accessed by tens of thousands of users simultaneously.
Infor Enterprise Asset Management doesn't step the user through the process easily. The user must already know the process and how to step through it. But I still don't see this as a very big issue.
Would like a separate mobile program to handle the parts side of the equation (receiving, put-up, counting, etc.).
The mobile program could do a better job of handling fleet assets. Currently, a lot of configuration and customization is used to get the mobile program to work appropriately in a fleet environment.
EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
Usability with this and any Oracle product is a hit or miss. Over the years things are significantly better and I had users feeling better about training and usability. It shows Oracle have taken customer feedback and made the improvement. What is I would say however it requires a bit of training upfront.
The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
I don't have must of a reference to compare and contrast Oracle Access Management to. I have used smaller systems before and a comparison is like apples to oranges. Oracle Access Management, in my view, is at a bigger scale as opposed to smaller customized able systems I have used before which generally has a few positives vs negatives based on how you look at it.
