Ibexa DXP vs. OpenText Web CMS

Ibexa is very good if you deal with content. It can be easily connected to other platforms. Also, the client support is awesome. You can easily reach out to Ibexa directly and they will listen to your needs and provide help.

OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.

Incentivized

• Block technology is by far one of my favorite features of the tool. This allows us to quickly layout content in a unique manner with a variety of display options.
• Micro Shareable content blocks allow users to quickly share our content across the web and drive more relevant traffic back to our site.
• Reusable content blocks allow for better management of content throughout the site, ensuring accuracy with a simple update.

• Offering compelling experiences to customers, which help in improving satisfaction
• Information is delivered across multiple channels
• Testing relevant result sets to improve the rate of website conversion

Incentivized

• Small number of development partners in North America.
• We find the editorial interface still a bit simplistic. Our editors are accustomed to very sophisticated “drag and drop” wysiwyg editing tools. Ibexa DXP still has a way to go to meet their expectations.
• Set up is bit complex. Spinning up a new site takes longer than you'd expect.

• I have recommendation for improvements.
• It is easy to work with all the features.
• All necessary content management tools are included.

Incentivized

Very happy with current relationship and websites

Incentivized

A lot of great features, easy to jump in and use for experienced CMS editors. However, the more "page builder" type features are not up to par with other, newer and more modern CMS's. They receive an A for the effort to bring modern features into an older system, but they could have been handled better.

Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.

Incentivized

They are directly reachable and help you to deal with other services, e.g. if would like to set up a CDN for China or if you would like to integrate a tool like HubSpot. If there is anything you are missing, they help you to find a workaround until they can deliver such items - like local language versions.

Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.

Incentivized

The partner selected makes a significant impact on the usability and experience

Incentivized

Incentivized

It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.

Incentivized

• Overall, Ibexa DXP has met all of our business requirements. I can’t think of anything we haven’t been able to accomplish with Ibexa DXP.
• We do see it as a bit expensive to own and operate. Licensing is a bit pricey.
• Ibexa has stood by [its] product. They have been responsive to all of our requests. That's made a difference in the day-to-day support of the product.

• We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
• Quick publication of content across the main digital channels.
• We run our digital campaigns swiftly.
• We've maintained our brand consistency for three years.

Incentivized