TrustRadius

IBM Blueworks Live vs. iGrafx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Blueworks Live
Score 8.9 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
iGrafx
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
Pricing
IBM Blueworks LiveiGrafx
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Blueworks LiveiGrafx
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details—No two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
More Pricing Information
Community Pulse
IBM Blueworks LiveiGrafx
Considered Both Products
IBM Blueworks Live
Nripendra Pratap | TrustRadius Reviewer
Nripendra Pratap
Survey Programmer Qualtrics
Chose IBM Blueworks Live
I believe organisation selected IBM Blueworks Live stack up against any other because of Cost effective and cloud based features to access from anywhere and remotely accessible. Its security features and cost saving are more profitable for the organisation and its …
Berth Blair | TrustRadius Reviewer
Berth Blair
Managing Director
Chose IBM Blueworks Live
When compared to Google sheets it's far better. I won't recommend visio, I have used it for month and then I switched to IBM Blueworks Live, IBM Blueworks Live suited my use case better. It has been around a year using IBM Blueworks Live and I am not switching it to any other …
PG
Pallav Gupta
Managing Director
Chose IBM Blueworks Live
I have infrastructure in IBM hence integration with IBM Blueworks Live was very easy.
There were inbuilt tools in IBM Blueworks Live where as Visio didn't support IBM platform much.
If you have your infrastructure in Microsoft then Microsoft Visio can be a good choice else IBM …
Nitin Choudhary | TrustRadius Reviewer
Nitin Choudhary
Software developer
Chose IBM Blueworks Live
The IBM Blueworks Live platform's user interface is clear-cut and easy to use, making it more accessible to a larger variety of users.
Verified User
Anonymous
Chose IBM Blueworks Live
These products are not direct comparisons however IBM Blueworks Live works well thanks to its real time collaberation tools and its excellent version control.
Dr. ROOPESH RAO | TrustRadius Reviewer
Dr. ROOPESH RAO
Head Industry Institute Initiatives/Training and Placement Officer
Chose IBM Blueworks Live
Microsoft Visio, TIBCO ActiveSpaces and SAP Signavio Process Transformation Suite
Chose IBM Blueworks Live
We selected Blueworks Live because it's the easiest way to do what we need to do, without a lot of other things we wouldn't use at all. It's exactly right for our task.
Verified User
Anonymous
Chose IBM Blueworks Live
We, unfortunately, did not select Blueworks Live. Microsoft 365 environment was much better for our needs.
Verified User
Anonymous
Chose IBM Blueworks Live
Sorry, I have not used any other Blueworks Live products yet.
Verified User
Anonymous
Chose IBM Blueworks Live
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also …
Verified User
Anonymous
Chose IBM Blueworks Live
To start an environment you don't need to have a data model well defined. You can start and then adapt your data model with different needs and degree of depth. It's very easy to produce effective documentation with less effort. Last but not least, to maintain all the stuff …
Verified User
Anonymous
Chose IBM Blueworks Live
Blueworks is relatively simple and much easier to use and at a lower cost compared to ARIS.
However, Blueworks does not support modeling like risk universe, org charts, etc. like in ARIS. Also, advanced simulation is not possible in Blueworks unlike in ARIS. The number of BPMN …
Srinivas Ganti | TrustRadius Reviewer
Srinivas Ganti
Solutions consultant - B2B | MFT | Data | Analytics | Mobile
Chose IBM Blueworks Live
I can't think of any other players that are this intuitive.
Verified User
Anonymous
Chose IBM Blueworks Live
Haven’t compared to any others
Verified User
Anonymous
Chose IBM Blueworks Live
IBM Blueworks Live is simpler to use and quicker to implement. Aris has more capabilities and advanced features.
iGrafx
Verified User
Anonymous
Chose iGrafx
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
Features
IBM Blueworks LiveiGrafx
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Blueworks Live
8.3
Ratings
1% above category average
iGrafx
5.7
Ratings
36% below category average
Dashboards8.00 Ratings6.00 Ratings
Standard reports9.10 Ratings5.00 Ratings
Custom reports7.90 Ratings6.00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Blueworks Live
7.7
Ratings
8% below category average
iGrafx
8.5
Ratings
2% above category average
Process designer8.40 Ratings9.00 Ratings
Process simulation8.50 Ratings8.00 Ratings
Business rules engine5.90 Ratings00 Ratings
SOA support7.80 Ratings8.00 Ratings
Process player8.20 Ratings9.00 Ratings
Support for modeling languages7.30 Ratings00 Ratings
Form builder8.00 Ratings00 Ratings
Model execution7.70 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Blueworks Live
8.5
Ratings
1% above category average
iGrafx
-
Ratings
Social collaboration tools8.50 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Blueworks Live
6.2
Ratings
27% below category average
iGrafx
-
Ratings
Content management6.20 Ratings00 Ratings
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User Ratings
IBM Blueworks LiveiGrafx
Likelihood to Recommend
8.8
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.3
(0 ratings)
3.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
IBM Blueworks LiveiGrafx
Likelihood to Recommend
Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
CM
Charles Miller
VP Of Research and development
Read full review
Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
Verified User
Anonymous
Read full review
Pros
  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
Verified User
Anonymous
Read full review
  • user friendly
  • easy implementation
  • RPA and AI features
  • measuring performance and risks
Verified User
Anonymous
Read full review
Cons
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
Elmer Alexis Miranda Montoya | TrustRadius Reviewer
Read full review
  • Different cloud support
  • local support training and documentation
  • more advertising
Verified User
Anonymous
Read full review
Likelihood to Renew
No answers on this topic
We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
Verified User
Anonymous
Read full review
Usability
No answers on this topic
It is easy to use .I can say it is piece of cake.
Verified User
Anonymous
Read full review
Support Rating
I have gotten great response for the very few times I needed support.
BD
Brian Durr
Business Advisor
Read full review
Late response and less experience are making the problem permanent. You should improve your support team and your process
Verified User
Anonymous
Read full review
Implementation Rating
No answers on this topic
It was very easy. Too many process maps may confuse your mind. You have to choose what you need
Verified User
Anonymous
Read full review
Alternatives Considered
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
Verified User
Anonymous
Read full review
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
Verified User
Anonymous
Read full review
Return on Investment
  • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
  • Now, most things are automated; we can quickly know when a product will be in low stock.
  • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
HM
Read full review
  • Bad support from my experience
  • Broad usability
  • Easy to use
  • Bad reporting in my opinion
Verified User
Anonymous
Read full review
ScreenShots

IBM Blueworks Live Screenshots

Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

iGrafx Screenshots

Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship