IBM Cloud Pak for Data vs. OneTrust Privacy Automation

Unlike others analytics tool IBM Cloud Pak for Data provides out-of-the-box privacy, model interpretability and fairness monitoring, along with automatic explanation of data and models written in business language. It's a great tool that all business should emulate. Great user experience because of every feature is functional and improved constantly.

Incentivized

OneTrust offers the monitoring, the assessment, and the verification process of data, a formal way of ensuring the results outlined are correct, understandable, and confined. Besides, the policy and the website scanners from OneTrust are incredible, virtual, and concrete. Besides, OneTrust outlines the risk management options, with the customer mapping and taking the required assessments. Lastly, websites and cookies are efficiently scanned and made efficient for concrete business management.

Incentivized

• The AI services catalog like the Watson Assistant is very good.
• The analytics dashboard featuring all the recent history is very good with IBM.
• Searching for data through the unified search option is super cool.

Incentivized

• Help us process DSR or Data subject Request efficiently
• Goes particularly well with our most useful device which is Iterable.
• User friendly interface

Incentivized

• It is complex; The platform comes with several features from MLOPs to Customer 360 which may take a long time for the user to understand.

Incentivized

• I had a hard time trying to figure how to save the cookie settings correctly.
• Integrate OneTrust with other systems is not automatic.

Incentivized

We have used a shared hosted tenant managed by OneTrust for over three years with only one instance of a lengthy (4+ hours) unexpected outage which happened years ago.

Incentivized

We selected a European hosting location based on our initial use case, however, our usage of the OneTrust platform has expanded globally to where the majority of users sit in the Americas or Asia-Pacific regions. There is a noticeable lag when navigating the platform for users located far away from the hosting location.

As a user, you can mitigate any sluggish response time by the aggressive use of multiple browser tabs. I commonly have one tab open on an Inventory detail screen, another tab on an Assessment window, and maybe another tab on a customized inventory list screen. If one tab is slow I hop to another tab and work on that tab while the first tab responds.

Incentivized

Both our customer rights access and cookie consent advisors were responsive and helpful in getting us trained on using the platform and the various assets implemented on our website. We had multiple training sessions that were more than enough in getting all of the users on our team familiar with what we needed to do.

Incentivized

An implementation specialist worked with us remotely during our initial deployment. Due to the diverse geographic locations of my organization's participants, the implementation and training had to be done remotely (this was before COVID-driven remote work).

The implementation specialist was knowledgeable and helpful but to really get full benefit from the platform I encourage organizations to dedicate a specialist within your company to really study and learn the platform.

Incentivized

IBM has healing mechanisms when resource usage is high. This platform performs well, but when it runs out of capacity, it has crashed for many clients. This is innate in its original design

Incentivized

OneTrust is designed to focus on privacy management, the other tools are tailored for privacy but not primarily focused on privacy management.

Incentivized

The platform has exceptional capabilities to customize the user interface, reports, and recorded information. In most cases, the customization can be compartmentalized so that if the customization performed for Department A is determined to not impact Department B, the customization can be hidden from Department B.

We have four different departments using the IT Risk Management module. Three departments share their work in what we call the 'shared data risk management zone'. Another department is using IT Risk Management for a bespoke portfolio risk management task, and the customization for this department is largely hidden from the other departments.

Incentivized

• can improve readiness for cloud migration, improve licensing flexibility with IBM, and reduce both hardware purchases and infrastructure management efforts.
• reduces the expenses of internal resources.
• should improve efficiencies, reduce risks, and increase performance

Incentivized

• We are able to quantify the number of business and technical processes assisted by the governance specialists
• The governance specialists that use the platform are more effective and efficient.

Incentivized