IBM Cognos Analytics vs. SurveySensum – AI Text Analytics Software
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 IBM Cognos Analytics | Score6.9 out of 10 | N/A | IBM Cognos is a full-featured business intelligence suite by IBM, designed for larger deployments. It comprises Query Studio, Reporting Studio, Analysis Studio and Event Studio, and Cognos Administration along with tools for Microsoft Office integration, full-text search, and dashboards. | $10 per month per user |
 SurveySensum – AI Text Analytics Software | N/A | N/A | An AI Text Analytics Software for VOC Analysis that turns customer feedback into actionable insights. SurveySensum’s text analytics software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s… | $374 per month for 1,500 responses |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. | ||||||||||||||
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| Data Discovery and Visualization |
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| IBM Cognos Analytics | SurveySensum – AI Text Analytics Software | |
|---|---|---|
| Likelihood to Recommend | 7.2 | - |
| Likelihood to Renew | 9.4 | - |
| Usability | 8.1 | - |
| Availability | 8.6 | - |
| Performance | 9.0 | - |
| Support Rating | 10.0 | - |
| In-Person Training | 8.7 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 7.0 | - |
| Configurability | 7.0 | - |
| Data Sharing and Collaboration | 8.6 | - |
| Data Sources | 8.3 | - |
| Ease of integration | 6.0 | - |
| Product Scalability | 8.2 | - |
| Vendor post-sale | 7.0 | - |
| Vendor pre-sale | 7.0 | - |