IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.
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inkFrog
Score 5.9 out of 10
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inkFrog headquartered in Phoenix provides auction management and ecommerce listing software for vendors selling through major ecommerce platforms (e.g. Amazon, eBay, etc.).
$0
10 listings
Pricing
IBM Digital Commerce
inkFrog
Editions & Modules
No answers on this topic
Free
$0
10 listings
Small
$11
per month 300 listings
Basic
$19
per month 1500 listings
Professional
$29
per month Unlimited listings
Entrepreneur
$49
per month Unlimited listings
Premium
$79
per month Unlimited listings
Offerings
Pricing Offerings
IBM Digital Commerce
inkFrog
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
IBM Digital Commerce
inkFrog
Considered Both Products
IBM Digital Commerce
Verified User
Anonymous
Chose IBM Digital Commerce
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that …
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the …
Websphere commere efficient e-site model, contract based pricing, and efficient catalog filtering funtionality were the primary reasons to go for websphere commerce. It has good B2B functionalities available out of the box in WCS when compared to other e-commerce solutions …
We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 …
We have not used any other products like inkFrog so unfortunately, I do not have anything to compare against. I do know that even with its faults, inkFrog is invaluable to us simply because of the amount of time it has freed up from managing eBay listings individually. And from …
We used to use the eBay store and turbolister in the past for our eBay listings. InkFrog stacks much better than just the basic eBay store, which opened up our business to save a large amount of time as our eBay store keeps growing. We have also used quite a few other inventory …
Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion
inkFrog really helps us out with eBay and reduces our overhead with it since it is nowhere near as labor-intensive as it used to be. It tracks our inventory from BigCommerce which really helps because it prevents us from over-selling items. However, sometimes it is a bit lacking. The user interface does take some getting used to and as stated before it can be a bit buggy.
Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
Robust. The software is robust once it's up and running since it depends on WAS.
Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
Flexibility - there are a huge number of options for how to design your eBay store and display, price, list and sell your items on eBay. If you like having options for every eventuality, then Inkfrog is good with that! However, for us this is a double-edged sword - more about this on the next question.
Inkfrog sits within the admin area of my website, I like not having to leave my website to attend to eBay. And although it doesn't at all feel like it's part of my website, and ultimately I would have preferred a direct integration, this is a good next-best option.
Fabulous bulk upload options - you really can upload ALL of your inventory to eBay with just a few clicks. Such a time saver.
inkFrog can be a little buggy, however. Sometimes orders will not import into BigCommerce correctly and only show up in our BigCommerce store as a customer called 'Not Available' with no shipping or contact information. This is not common but it does happen enough to be a bit of an annoyance.
We would like to see the ability to offer the 'make an offer' functionality on items with variants. Currently, if it is an item that we want to use the 'make an offer' functionality we have to create a separate listing for each variant of that product.
Sometimes the customer service is a bit lacking. It is only done through email and you end up just getting a lot of automated responses. It would be really nice to talk to an actual person to describe issues as they can somewhat complex.
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system
We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 per month, whereas Sellbrite is nearly $50.
