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IBM Digital Commerce vs. ShopBase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
ShopBase
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
ShopBase is an e-commerce platform that allows the user to set up stores and sell online. The platform enables users to sell products and services on a website, take secure payments, and manage inventory. The vendor states ShopBase stands apart from other platforms mainly due to its focus on dropshipping, print-on-demand, and white label. ShopBase boasts more than 100,000 users coming from 100+ countries in the world.
$19
strore
Pricing
IBM Digital CommerceShopBase
Editions & Modules
No answers on this topic
BasicBase
$19
strore
StandardBase
$59
strore
ProBase
$249
strore
Offerings
Pricing Offerings
IBM Digital CommerceShopBase
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$19 per store
Additional Details——
More Pricing Information
Community Pulse
IBM Digital CommerceShopBase
Considered Both Products
IBM Digital Commerce
Verified User
Anonymous
Chose IBM Digital Commerce
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that …
JO
Joel Ong
WebSphere Commerce Consultant
Chose IBM Digital Commerce
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the …
Verified User
Anonymous
Chose IBM Digital Commerce
Websphere commere efficient e-site model, contract based pricing, and efficient catalog filtering funtionality were the primary reasons to go for websphere commerce. It has good B2B functionalities available out of the box in WCS when compared to other e-commerce solutions …
Verified User
Anonymous
Chose IBM Digital Commerce
I didn't select WebSphere Commerce.
ShopBase
Verified User
Anonymous
Chose ShopBase
Shopify apps are diverse but not consistent and costs a lot to build a store.
Features
IBM Digital CommerceShopBase
Online Storefront
Comparison of Online Storefront features of Product A and Product B
IBM Digital Commerce
7.6
Ratings
3% below category average
ShopBase
9.4
Ratings
18% above category average
Product catalog & listings8.00 Ratings10.00 Ratings
Product management8.00 Ratings10.00 Ratings
Bulk product upload8.00 Ratings10.00 Ratings
Branding8.00 Ratings9.00 Ratings
Mobile storefront8.00 Ratings10.00 Ratings
Product variations8.00 Ratings8.00 Ratings
Website integration8.00 Ratings10.00 Ratings
Visual customization8.00 Ratings10.00 Ratings
CMS4.00 Ratings8.00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
IBM Digital Commerce
6.0
Ratings
25% below category average
ShopBase
10.0
Ratings
26% above category average
Abandoned cart recovery6.00 Ratings10.00 Ratings
Checkout user experience6.00 Ratings10.00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
IBM Digital Commerce
6.0
Ratings
32% below category average
ShopBase
10.0
Ratings
19% above category average
eCommerce security6.00 Ratings10.00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
IBM Digital Commerce
7.0
Ratings
10% below category average
ShopBase
9.7
Ratings
23% above category average
Promotions & discounts7.00 Ratings10.00 Ratings
Personalized recommendations7.00 Ratings9.00 Ratings
SEO7.00 Ratings10.00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
IBM Digital Commerce
6.2
Ratings
26% below category average
ShopBase
10.0
Ratings
22% above category average
Multi-site management8.00 Ratings10.00 Ratings
Order processing5.00 Ratings10.00 Ratings
Inventory management6.00 Ratings10.00 Ratings
Shipping6.00 Ratings10.00 Ratings
Custom functionality6.00 Ratings00 Ratings
Best Alternatives
IBM Digital CommerceShopBase
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Enterprises
Kentico Xperience
Kentico Xperience
Score 8.1 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Digital CommerceShopBase
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
IBM Digital CommerceShopBase
Likelihood to Recommend
Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion
Verified User
Anonymous
Read full review
ShopBase is always there to help if I have an issue, and they also offer helpful ideas for building and optimizing my store.
Verified User
Anonymous
Read full review
Pros
  • Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
  • Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
  • Robust. The software is robust once it's up and running since it depends on WAS.
  • Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
JO
Joel Ong
WebSphere Commerce Consultant
Read full review
  • Helpful materials
  • Supportive team
  • Affordable apps
Verified User
Anonymous
Read full review
Cons
  • It still uses EJBs, need to move to latest technologies for persistance
  • Promotion module customizations needs to more easy
  • Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added
Verified User
Anonymous
Read full review
  • No free plan
  • Need more apps
  • Limited themes
Verified User
Anonymous
Read full review
Likelihood to Renew
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system
JO
Joel Ong
WebSphere Commerce Consultant
Read full review
Shopify apps are diverse but not consistent and costs a lot to build a store.
Verified User
Anonymous
Read full review
Return on Investment
  • We were able to roll out Commerce in record time thanks to a good understanding of the tool and our required processes.
  • We were able to roll it out on several websites in quick secessions due to the platform's features.
  • We were able to plan a solid road map given repeatable projects.
Verified User
Anonymous
Read full review
  • Save lost sales
  • Reduce cost
  • Take less time to manage
Verified User
Anonymous
Read full review
ScreenShots