TrustRadius

IBM Digital Commerce vs. Shuup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
Shuup
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
A marketplace solution built for any business that would like to enable vendors to sell services, subscriptions, streaming media or physical products from an online Marketplace. Shuup can enable two-sided marketplaces or single-vendor marketplaces for all B2B, B2C or P2P use cases. Shuup’s features include inventory management, marketing and coupon campaigns, vendor subscription and commission plans, integrations with shipping providers and payment gateways, and page…
$299
per month
Pricing
IBM Digital CommerceShuup
Editions & Modules
No answers on this topic
SaaS License
$299
per month
Self Hosted License
$1,499
per month
Offerings
Pricing Offerings
IBM Digital CommerceShuup
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details—Solutions for every business size. Build a prototype for your idea, or launch your global marketplace.
More Pricing Information
Community Pulse
IBM Digital CommerceShuup
Considered Both Products
IBM Digital Commerce
Verified User
Anonymous
Chose IBM Digital Commerce
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that …
JO
Joel Ong
WebSphere Commerce Consultant
Chose IBM Digital Commerce
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the …
Verified User
Anonymous
Chose IBM Digital Commerce
Websphere commere efficient e-site model, contract based pricing, and efficient catalog filtering funtionality were the primary reasons to go for websphere commerce. It has good B2B functionalities available out of the box in WCS when compared to other e-commerce solutions …
Verified User
Anonymous
Chose IBM Digital Commerce
I didn't select WebSphere Commerce.
Shuup

No answer on this topic

Features
IBM Digital CommerceShuup
Online Storefront
Comparison of Online Storefront features of Product A and Product B
IBM Digital Commerce
7.6
Ratings
3% below category average
Shuup
-
Ratings
Product catalog & listings8.00 Ratings00 Ratings
Product management8.00 Ratings00 Ratings
Bulk product upload8.00 Ratings00 Ratings
Branding8.00 Ratings00 Ratings
Mobile storefront8.00 Ratings00 Ratings
Product variations8.00 Ratings00 Ratings
Website integration8.00 Ratings00 Ratings
Visual customization8.00 Ratings00 Ratings
CMS4.00 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
IBM Digital Commerce
6.0
Ratings
25% below category average
Shuup
-
Ratings
Abandoned cart recovery6.00 Ratings00 Ratings
Checkout user experience6.00 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
IBM Digital Commerce
6.0
Ratings
32% below category average
Shuup
-
Ratings
eCommerce security6.00 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
IBM Digital Commerce
7.0
Ratings
10% below category average
Shuup
-
Ratings
Promotions & discounts7.00 Ratings00 Ratings
Personalized recommendations7.00 Ratings00 Ratings
SEO7.00 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
IBM Digital Commerce
6.2
Ratings
26% below category average
Shuup
-
Ratings
Multi-site management8.00 Ratings00 Ratings
Order processing5.00 Ratings00 Ratings
Inventory management6.00 Ratings00 Ratings
Shipping6.00 Ratings00 Ratings
Custom functionality6.00 Ratings00 Ratings
Best Alternatives
IBM Digital CommerceShuup
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Enterprises
Kentico Xperience
Kentico Xperience
Score 8.1 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Digital CommerceShuup
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
IBM Digital CommerceShuup
Likelihood to Recommend
Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
  • Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
  • Robust. The software is robust once it's up and running since it depends on WAS.
  • Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
JO
Joel Ong
WebSphere Commerce Consultant
Read full review
No answers on this topic
Cons
  • It still uses EJBs, need to move to latest technologies for persistance
  • Promotion module customizations needs to more easy
  • Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added
Verified User
Anonymous
Read full review
No answers on this topic
Likelihood to Renew
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system
JO
Joel Ong
WebSphere Commerce Consultant
Read full review
No answers on this topic
Return on Investment
  • We were able to roll out Commerce in record time thanks to a good understanding of the tool and our required processes.
  • We were able to roll it out on several websites in quick secessions due to the platform's features.
  • We were able to plan a solid road map given repeatable projects.
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots

Shuup Screenshots

Screenshot of Shuup - Multivendor ecommerce for any industry.Screenshot of Shuup - Vendors can sell products, services, deliveries, digital goods, and more.Screenshot of Shuup - Easily manage products, vendors, campaigns, and more.