IBM Digital Commerce vs. Sku Grid

Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion

Incentivized

Sku Grid does job very well at what it is supposed to do -- monitoring suppliers and syncing changes over to marketplaces. They have some features that are not as useful, like Buy Box Owner, but maybe in the future we will start using it.

• Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
• Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
• Robust. The software is robust once it's up and running since it depends on WAS.
• Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.

Incentivized

• Monitoring price & stock change at a wide variety of suppliers, from Amazon to small stores.
• Updating price & stock data at eBay just when the price was updated over at the supplier.
• Letting us do a lot of customizations and configure repricing rules the way we want them to be.

• It still uses EJBs, need to move to latest technologies for persistance
• Promotion module customizations needs to more easy
• Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added

Incentivized

• Custom support is the main issue -- they need more people.

The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.

Incentivized

Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system

Incentivized

We have tried DSM Tool, AutoDS, Salefreaks -- they all seem very simple, but their functionality is simple as well, perhaps not enough for advanced users. Sku Grid has a sharp learning curve, but it is far more advanced and more reliable.

• We were able to roll out Commerce in record time thanks to a good understanding of the tool and our required processes.
• We were able to roll it out on several websites in quick secessions due to the platform's features.
• We were able to plan a solid road map given repeatable projects.

Incentivized

• While using it, we have increased the number of sales that we have over at eBay.