IBM Environmental Intelligence Suite (EIS) vs. Salesforce Maps

Given we are a larger accounting firm with clients in different geographical regions the tool was insightful but for smaller firms with a more robust business I'm not sure how useful the tool would be for those users. For our business the tool was specifically useful in the EMEA regions and how their climate impact differs from the US and the specific resourcing we need for it.

Incentivized

Great tool for a large organization. They are now very expensive among other competitors unfortunately but have great customer service and easy setup.

Incentivized

• Presented meaningful charts and tables of our climate data in the 4 countries we operate and showed strengths and weaknesses across each market.
• Formatted the presentation materials so our team did not have to take the reports and put them into a presentable format. We were able to leverage the technology's outputs in raw form which was very helpful and saved a lot of time.
• Applied this to some of our client's data to see how we can better serve their business based off the different climates, environments, and countries they operate in (specifically within the real estate sector which is a large portion of our business).

Incentivized

• Drilling down from the map point, to account/work order/opportunity.

Incentivized

• Workflow of Tasks
• API Connectivity

Incentivized

• They just restructured their pricing model and we are ending our contract because of it - you have to pay for 10 users.
• The crossover with accounts and contacts are hard to map.
• The window sizes when navigating the maps are difficult to work with.

Incentivized

Given the newness of the platform we have struggled with the integration and onboarding as previously mentioned. Not only from getting our team members setup and able to use the platform but also integrating our current systems to be compatible we had to reach out to the customer support team quite a bit.

Incentivized

Worked well once you figured it out. The 'help portal' was no 'help'. Once you get done self-teaching yourself enough of the terminology and workings, it is pretty quick and easy to use. But the learning curve, again, is not worth the time or effort

Incentivized

Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic

Incentivized

Incentivized

Unknown other products out there. Was led to Maps by our SF rep. I made the mistake of trusting a salesperson for solutions. SF reps are pushed to sell the going product, not actually HELP their clients.

Incentivized

• Faster ESG Reporting
• Higher Quality Location Data for Program Performance
• Compliance Tracking
• Benchmarking

Incentivized

• Increased efficiency
• Reduced labor time
• Improved visibility

Incentivized