HxGN EAM vs. IBM Maximo Application Suite

HxGN EAM is probably better suited for larger enterprise solutions where there is a need for enterprise asset management. At our organization, we had a long asset list but also at multiple sites and building locations. With many sites, we found it difficult to sometimes track the assets. The HxGN EAM product allowed for a consolidated view as well as good on-time reporting that can also be customized for different parts of the organization or user groups. This solution generally integrated well with our organization; this should be assessed for your organization.

Incentivized

I would recommend Maximo to organizations with the patience and budget for long-term returns. It is not an easy platform to learn at first, but if you invest the time, it pays you back tenfold. It is not for people looking for a simple solution; this is a tool built for serious asset management.

Incentivized

• Easy to customize for specific needs of our clients.
• Allows system administrators to develop custom reports with Cognos and make these reports accessible to all users, or specific user groups.
• Easy to apply custom business rules using Flex SQL.
• User friendly even to a beginner. I always say if a user can navigate an MS Office product, they can navigate Infor EAM.

Incentivized

• Extensive asset tracking and management. IBM Maximo is extremely capable of handling all sorts of assets so you can track every detail and part of the lifecycle of an asset inside an organization.
• Highly customizable. If the broad array of possibilities inside IBM Maximo still isn't suited for your specific application, it is possible to customize it to a very high degree so it can fit the needs of your organization.
• Preventive maintenance and services. With IBM Maximo, it is possible to schedule all sorts of preventive maintenance for your equipment, maximizing the uptime of your systems and machinery and minimizing unforeseen events.

Incentivized

• Infor Enterprise Asset Management doesn't step the user through the process easily. The user must already know the process and how to step through it. But I still don't see this as a very big issue.
• Would like a separate mobile program to handle the parts side of the equation (receiving, put-up, counting, etc.).
• The mobile program could do a better job of handling fleet assets. Currently, a lot of configuration and customization is used to get the mobile program to work appropriately in a fleet environment.

Incentivized

• IBM Control Desk support is not the best, and if it is present, its assistance is minimal.
• The importance of documentation is something that IBM Control Desk has also slightly ignored, and it facilitates learning.
• Conservative in integrating with some other extensions or software.

Incentivized

IBM MAS is the leader in the EAM space. They continue to evolve with the newest technology to stay on the forefront of cutting edge asset management. Their continued international growth and market share demonstrate the effectiveness of the product, its ease of use, and the return on investment of new functionalities.

Incentivized

EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.

Incentivized

The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable

Incentivized

Depends on DB tuning, Query builds etc

Incentivized

The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.

Incentivized

I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product

Incentivized

As expected, good content and instructions

Incentivized

Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance

Incentivized

The ease of configuration, scalability, and built-in functionality were the main reasons for us to go with EAM.

Incentivized

SAP Plant Manager. We’re working a lot in critical infrastructure, so in Europe it’s not allowed by law to put asset data in the cloud, especially when it’s connected to geolocation. SAP is moving to the cloud, and IT is a cloud-only solution. So that’s the advantage of Maximo, and that’s why we’re sticking with it.

Incentivized

Cognos on its own is a great BI tool, but integration with Maximo is complex and could be better

Incentivized

• Increased efficiency
• Accurate reporting
• Simple to track

Incentivized

• A Significant improvement in Tracking and Managing Assets with a History of PM Work Orders, Asset transfers, and maintenance costs linked to procurement and inventory usage
• Record accurate labor work hours with proper people management while not missing any schedules and appointments
• With the Cost Management and Budgeting application, it has allowed budget controllers to make timely and proper decisions in preparing budgets, booking costs, track commitments and over commitments, and make deliverable forecasts

Incentivized