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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Celonis | Score9.3 out of 10 | N/A | Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value. | N/A |
IBM Process Mining | Score7.9 out of 10 | N/A | IBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of how the organization's processes function, helping the user to identify inefficiencies and bottlenecks. With process intelligence assisted by AI, it delivers prescriptive recommendations that align… | $4,250 per month per installation |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | Snap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey. | Unlock process optimization with IBM Process Mining SaaS: 20GB of storage to manage your process data; 2 Business users and 1 Analyst user for seamless collaboration. Leverage IBM Process Mining On-Premises for full control and flexibility: 3 projects with up to 20 million events; 3 Business users and 1 Analyst user for efficient teamwork; 2 Task Mining Agents to uncover actionable insights from workflows. | ||||||||||||||
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| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Celonis | IBM Process Mining | |
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| Likelihood to Recommend | 8.7 | 9.3 |
| Likelihood to Renew | 7.3 | 9.1 |
| Usability | 6.7 | 9.0 |
| Support Rating | 6.6 | 9.3 |
| Implementation Rating | 9.1 | - |
| Configurability | 8.2 | - |