TrustRadius

IBM Store Engagement vs. Oracle Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Store Engagement
Score 10.0 out of 10
N/A
IBM Store Engagement extends access and control of store operations to store associates through mobile applications that enable omni-channel offerings like "buy online, pickup in store" and "ship from store" as well as managing returns across channels. IBM Store Engagement improves the efficiency of store personnel with real-time access to customer and product information, the ability to view inventory levels at multiple store locations, quickly locate an order, check its status, make…N/A
Oracle Commerce
Score 8.6 out of 10
N/A
Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.N/A
Pricing
IBM Store EngagementOracle Commerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Store EngagementOracle Commerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Contact sales team for pricing
More Pricing Information
Community Pulse
IBM Store EngagementOracle Commerce
Features
IBM Store EngagementOracle Commerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
IBM Store Engagement
-
Ratings
Oracle Commerce
9.0
18 Ratings
14% above category average
Product catalog & listings00 Ratings9.118 Ratings
Product management00 Ratings9.118 Ratings
Bulk product upload00 Ratings8.417 Ratings
Branding00 Ratings8.416 Ratings
Mobile storefront00 Ratings9.116 Ratings
Product variations00 Ratings9.018 Ratings
Website integration00 Ratings9.118 Ratings
Visual customization00 Ratings9.818 Ratings
CMS00 Ratings8.515 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
IBM Store Engagement
-
Ratings
Oracle Commerce
8.4
18 Ratings
9% above category average
Abandoned cart recovery00 Ratings8.416 Ratings
Checkout user experience00 Ratings8.518 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
IBM Store Engagement
-
Ratings
Oracle Commerce
8.5
17 Ratings
2% above category average
eCommerce security00 Ratings8.517 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
IBM Store Engagement
-
Ratings
Oracle Commerce
8.9
18 Ratings
14% above category average
Promotions & discounts00 Ratings9.017 Ratings
Personalized recommendations00 Ratings8.517 Ratings
SEO00 Ratings9.218 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
IBM Store Engagement
-
Ratings
Oracle Commerce
9.4
16 Ratings
16% above category average
Multi-site management00 Ratings9.014 Ratings
Order processing00 Ratings9.116 Ratings
Inventory management00 Ratings9.116 Ratings
Shipping00 Ratings9.915 Ratings
Custom functionality00 Ratings9.916 Ratings
Best Alternatives
IBM Store EngagementOracle Commerce
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Store EngagementOracle Commerce
Likelihood to Recommend
-
(0 ratings)
9.0
(18 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
IBM Store EngagementOracle Commerce
Likelihood to Recommend
IBM
No answers on this topic
Oracle
Oracle CX Commerce (formerly Oracle Commerce Cloud) is very well suited for B2B commerce transactions. The wonderful thing about this software is its ability to regularly update on an automatic basis, and keep up with upgrades. Oracle CX Commerce provides my organization with greater flexibility and quick integration processes. I would recommend this to any organization trying to set up their own storefront.
Verified User
Anonymous
Read full review
Pros
IBM
No answers on this topic
Oracle
  • It uses an effective algorithm to provide users with product recommendations based on other products they’ve previously viewed.
  • It comes with a decent support platform, where Oracle is attentive and provides help diagnosing issues that may arise within the environment.
  • Oracle CX Commerce comes with a developer tool known as the DCU Tool, which is very helpful when it comes to pushing changes from environment to environment. The DCU Tool is also a good resource to use for source control.
Verified User
Anonymous
Read full review
Cons
IBM
No answers on this topic
Oracle
  • Customer experience - Oracle CX is already a leader and I bet they'll make it even better surpassing all expectations.
  • They've [been] the best eCommerce model solution for any kind of business at least for book publishing and logistics management - thus can't complain here either.
Verified User
Anonymous
Read full review
Likelihood to Renew
IBM
No answers on this topic
Oracle
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer
Felicia DiSano
Web Developer
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Alternatives Considered
IBM
No answers on this topic
Oracle
The upgrade cycle of OCC and the subscription model ensure we are always on the latest and greatest version of the platform. The responsive design makes it easier for small departments to provide an optimum mobile experience. The stability of the platform is far superior to our on-prem solution.
Russell Glitman | TrustRadius Reviewer
Russell Glitman
E-Commerce Manager
Read full review
Return on Investment
IBM
No answers on this topic
Oracle
  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer
Joseph R. Sweeney
Senior Analyst
Read full review
ScreenShots