IBM watsonx Orchestrate

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
IBM watsonx Orchestrate	Score8.7 out of 10	N/A	IBM® watsonx™ Orchestrate® leverages AI to automate complex workflows. The solution helps build, deploy, and manage AI assistants and agents. It offers a catalogue of pre-built agents and tools, low-code agent builder, multi-agent collaboration capabilities, and integrations with enterprise apps.	$500 per month

Pricing

Essential: $500
per month per subscription
Essentials: $500
per month Per subscription
Standard: Enterprise
Standard: Enterprise
per month Per subscription

Pricing Offerings
IBM watsonx Orchestrate
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Optional

IBM watsonx Orchestrate can be deployed and run on IBM Cloud, AWS, or on-premises. Prices shown are indicative, may vary by country, exclude any applicable taxes and duties, and are subject to product offering availability in a locale.

Community Pulse
Key User Insights
	IBM watsonx Orchestrate
Considered Both Products	IBM Verified User Chose IBM watsonx Orchestrate I think this product's got a lot more use cases from a business standpoint. I find the other products are very based in end users and also the orchestrator has a lot more agnostic connections to a lot of products, whereas Microsoft is very Microsoft dominated and the other … Incentivized Helpful? Verified User Chose IBM watsonx Orchestrate its use cases tailored to AI Agents is incredible Incentivized Helpful? Tarun Nohria Director - IT in Information Technology at Cencora (Pharmaceuticals, 10,001+ employees) Chose IBM watsonx Orchestrate We already have great IBM relationship so we went with IBM watsonx Orchestrate Incentivized Helpful? Verified User Chose IBM watsonx Orchestrate IBM watsonx Orchestrate takes Agents to the next level compared to watsonx.ai. Incentivized Helpful? Verified User Chose IBM watsonx Orchestrate Both tools are part of the same ecosystem (watsonx) Incentivized Helpful? Verified User Chose IBM watsonx Orchestrate Far superior Incentivized Helpful? Verified User Chose IBM watsonx Orchestrate The other solution provides far more capabilities but at a much higher price and far more complexity. The IBM watsonx Orchestrate tool is less expensive (about 25% of the other solution) while being good enough for what we needed and being easy to use. Incentivized Helpful? Verified User Chose IBM watsonx Orchestrate IBM watsonx Orchestrate is a real agent orchestration platform where as UIpath is majorly an RPA calling LLM APIs. Incentivized Helpful? Amanda Lima pre sales in Information Technology at MD2 (Computer Software, 51-200 employees) Chose IBM watsonx Orchestrate In fact, they are complementary tools, as we need to train LLMs, create expert agents, etc. Na verdade, são ferramentas complementares, pois precisamos treinar LLMs, criar agentes especialistas, etc. Incentivized Helpful? Atin Garg Principal Data Scientist in Customer Service at o9 Solutions, Inc. (Logistics & Supply Chain, 1001-5000 employees) Chose IBM watsonx Orchestrate Strong ITSM and HR workflow automation with governance, ServiceNow excels in IT/HR but lacks flexibility for cross-departmental use cases such as demand planning, finance close, or procurement analytics. Orchestrate supports a broader set of enterprise functions beyond IT … Incentivized Helpful? Otilde Roque Bueno Product Designer in Information Technology at eDreams ODIGEO (Information Technology Services, 1001-5000 employees) Chose IBM watsonx Orchestrate Google Cloud Dialogflow, Amazon Lex, and Azure AI Bot Service were assessed before selecting IBM watsonx Assistant. The primary reason we used IBM watsonx Assistant is the ability to remember diverse contexts during the multiphase bookings and to support multiple languages that … Incentivized Helpful? Verified User Chose IBM watsonx Orchestrate The code generation feature of IBM watsonx Assistant was slightly better than in ChatGPT and Vertex AI. However that might change in the future since AI engines are evolving very quickly. Incentivized Helpful? Gonzalo Sanchez Head of Product Innovation in Marketing at Seguros Monterrey New York Life (Insurance, 1001-5000 employees) Chose IBM watsonx Orchestrate Similar positions for similar purposes include Google Cloud Dialogflow and Azure AI Bot Service that I have considered. As opposed to Dialogflow, IBM watsonx Assistant is more tightly linked to comprehensive analytical units that provide clearer and more comprehensive data … Incentivized Helpful? Gisel Bustamante Marketing and Digital Communication Specialist in Marketing at Grupo Planeta (Libraries, 5001-10,000 employees) Chose IBM watsonx Orchestrate My experience working with Microsoft Bot Framework and Dialogflow has shown that Watson Assistant features an intuitive interface combined with powerful analytics. We selected Watson Assistant because it strikes an excellent balance between providing powerful capabilities while … Incentivized Helpful? Verified User Chose IBM watsonx Orchestrate Make has more community of workflows to follow that have been redeveloped and are available for download. Selecting WxO is based on our trust level with IBM and the propositions of the Granite model being less biased, more business trained, and the ecosystem allowing for … Incentivized Helpful? Verified User Chose IBM watsonx Orchestrate I selected IBM watsonx Assistant so I could maintain the NLP/NLU processing from our last supplier (which was not Twilio). Since we switched, I have not liked IBM watsonx Assistant so much. We are sincerely thinking about changing it to a new one, the Kore.AI which seems easier … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
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	Implementation went as expected
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User Ratings
	IBM watsonx Orchestrate
Likelihood to Recommend	8.1 (95 ratings)
Likelihood to Renew	9.1 (5 ratings)
Usability	7.3 (80 ratings)
Availability	9.1 (1 ratings)
Performance	9.1 (1 ratings)
Support Rating	9.1 (9 ratings)
In-Person Training	9.1 (1 ratings)
Online Training	9.1 (2 ratings)
Implementation Rating	9.1 (2 ratings)
Configurability	9.1 (1 ratings)
Contract Terms and Pricing Model	9.1 (1 ratings)
Ease of integration	9.1 (1 ratings)
Product Scalability	9.1 (1 ratings)
Professional Services	9.1 (1 ratings)
Vendor post-sale	9.1 (1 ratings)
Vendor pre-sale	9.1 (1 ratings)

IBM watsonx Orchestrate

IBM watsonx Orchestrate

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