iCIMS Talent Cloud vs. Indeed Resume

iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.

Incentivized

Indeed Resume is extremely well suited for my Pharmacy Technician positions. I receive a high number of applicants and many of them are qualified for my positions. All of the contact information is provided for me to reach out to the applicant to begin the interview process. Many of these interviews have resulted in hires.

Incentivized

• The opt-out message after the 1st text helps weed out the people who are not interested.
• Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
• Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.

Incentivized

• It uses boolean search functionality, which allows me to target specific candidates
• I like that it shows me how long it's been since someone has been active on Indeed
• The messaging functionality to reach out to candidates and have them respond back to you is very user-friendly

Incentivized

• Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
• Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor

Incentivized

• I find it does not always recommend the best resumes to invite to the job we are recruiting for, based off the experience needed or job titles in the candidates resume
• I don't like how invites don't roll over into a new month if you don't use all of them in a said period of time.

Incentivized

I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.

Incentivized

We have implemented this tool across several management divisions and locations as of today, so I don't anticipate us canceling our subscription. With the upcoming pricing changes, we are looking at ways that we can stricken the user of the software, but we have seen such benefits from it that we simply cannot go without it as of today.

Incentivized

We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.

Incentivized

It is very easy to view, user friendly, and a great feature for quick selections. I haven't had any problems viewing or sending out invites when I need to. It can be a little hard to find at times. It seems to be buried to where you have to search for it.

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

Never had a moment where it was down or not available. and I do a lot of recruiting at night. Literally never once got an email about any downtime

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Never have an issue

Incentivized

Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.

Incentivized

This tool allows you to do so much for such an affordable rate. If you want to scoop up your competition's talent, you can filter searches for resumes for people who have or currently work at their business. You can also you Bollinger searches for individuals who have experience with a specific type or word. And my favorite, you can set up search criteria that alert you of any new resumes with specific criteria so you are first to reach out. Highly Recommend.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

I wasn't involved with the implementation. It was before my time

Incentivized

I signed up, got a username and password and walaa Bob's your uncle

Incentivized

Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.

Incentivized

Indeed works better for the entry-level roles we are searching for, we find LinkedIn is for higher-level leadership roles. However, Indeed does have a wider variety in general, of all types of roles and skillsets. I've found more luck finding entry-level job seekers on Indeed and more luck finding HR professionals on Linkedin.

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

While we don't need it to scale, I see how easy it would be to separate by departments and projects

Incentivized

• We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.

Incentivized

• Some managers reported decreased time spent searching for applicants.
• This is another site to check for applications.
• If you want to make it work for you, it can: decrease time to hire, increase candidate responsiveness, but you are missing out on a large section of applicants, thus decreasing your applicant quantity and quality.

Incentivized