Passly by ID Agent vs. Keeper

From my experience, Kaseya made a mistake with Passly. It does not work correctly. When it does work it is very delayed causing issues for logging into the system. When Kaseya was contacted they could not find users at all. When they finally found the users they could not edit it needing them to escalate to development to fix accounts.

Incentivized

It is great for the management of passwords across organizational departments or specific cross-functional teams. The sharing feature is well suited to this. It may get harder to administer effectively (i.e., feel like you are in control) when there are many, many groups. Also, if there are groups or departments with high staff turnover, the administration efforts may get more difficult, and the chances that someone may have access to something they shouldn't increases.

Incentivized

• AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
• AuthAnvil applications are easy for the end-user to install.
• AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

Incentivized

• Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
• High level of security - 2-step authentication with your phone number
• Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
• Syncs across all devices

Incentivized

• Web interfaces are relatively complex, not entirely ready for end-users
• Token transfers are slightly cumbersome (e.g. moving from hard to soft-token and vice-versa)
• It remains as a separate, local AD-driven solution, independent from external, rising auth platforms (e.g. Azure)

Incentivized

• It took me a while to discover I could change the settings in the Keeper app so it stays open for some minutes while I am working on my phone or tablet. Once I found the settings, it became far more efficient to use.

Incentivized

Simplicity of use combined with price and low system resources.

Incentivized

It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.

Incentivized

They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.

Incentivized

Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).

We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in the market fulfill the same requirement with either lower or no additional cost and are easier to manage and more consistent in their performance.

Incentivized

I do not recall the other products I tested. I believe Keeper provided a free trial that allowed me to verify that it met my needs before I was required to purchase. I also found their support team to be responsive when I experienced some problems. The cliche, "If it ain't broke don't fix it" fits well in this case. I am able to create and use online profiles safe in the knowledge that my passwords cannot be easily hacked and my data is safe.

• Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
• AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.

Incentivized

• Keeper is a great product to have, positively impacting end-users to be safer with their password while providing ease of management.
• It will cost you $29,99 per year for unlimited devices, password storage, cloud backups, sharing and 24/7 support, which we found is quite a good bargain!
• The Zero Knowledge feature is quite great for every enterprise since the fact that only you have your master password means that nothing can force the company to turn over your passwords, and a distraught employee can't weasel into your stored data.

Incentivized