Passly by ID Agent vs. SecureAuth IdP

From my experience, Kaseya made a mistake with Passly. It does not work correctly. When it does work it is very delayed causing issues for logging into the system. When Kaseya was contacted they could not find users at all. When they finally found the users they could not edit it needing them to escalate to development to fix accounts.

Incentivized

SecureAuth is a good solution for companies looking for an in-house solution that can be managed by your internal technical resources. It is a good solution for new companies that are looking for a more secure authentication application to deploy to their staff

Incentivized

• AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
• AuthAnvil applications are easy for the end-user to install.
• AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

Incentivized

• Security token for Microsoft authentication.
• Single sign on enabled for our organization.
• Simplifies the log in for our employees.

Incentivized

• Web interfaces are relatively complex, not entirely ready for end-users
• Token transfers are slightly cumbersome (e.g. moving from hard to soft-token and vice-versa)
• It remains as a separate, local AD-driven solution, independent from external, rising auth platforms (e.g. Azure)

Incentivized

• We had some difficulty enabling SecureAuth as our only authentication tool.
• The offline authentication feature was troublesome at times.
• Enrollment was a little cumbersome for some employees.

Incentivized

Simplicity of use combined with price and low system resources.

Incentivized

They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.

Incentivized

We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in the market fulfill the same requirement with either lower or no additional cost and are easier to manage and more consistent in their performance.

Incentivized

SecureAuth was reasonable solution that enables our organization to securely manage our single sign-on and multi-factor authentication controls by our technology department. The product was easy to install and maintain, and provided our employees a layer of security that was on par with other industry leading solutions

Incentivized

• Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
• AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.

Incentivized

• Flexible terms allowed us to leverage SecureAuth over multiple years.
• SecureAuth allowed us to get into this area of security at a reasonable price point.
• SecureAuth was able to scale as our company grew at a reasonable cost.

Incentivized