ID.me vs. Jumio

ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.

Incentivized

Jumio is well suited in cases that need user authentication. An example is to check whether a user is eligible to collect age-restricted items. In our case, the user will provide a document that can act as age proof and a photograph of themselves. Jumio will then parse the age proof document to verify the age; Jumio will also match the photograph on the document with the one the user-provided and confirm they are the same. Jumio can sometimes take more time to return the result; so in cases where timing is an issue, one should not use Jumio.

Incentivized

• Identity verification
• Data collection
• Simple user experience at checkout

Incentivized

• API is easy to use.
• Sales person setup the call pretty quickly.
• Documentation is good.

Incentivized

• Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
• Be conscious that people do not like to provide their SS#.

Incentivized

• This tool stops working immediately when any customer touches the debit card or bill statement on its screen many times.
• I found this tool quite expensive than other authentication tools.

Incentivized

We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.

Incentivized

I
have used above mentioned platforms but I found the Jumio best solution for my
organization as it provides us with a frictionless onboarding experience. As
compared to its alternatives it offers a quick and unique identifier for
exceptional security. I am strongly encouraged by this product as it enables
safety and trust online by powering fraud and compliance systems in the whole
world in comparison with other tools.

Incentivized

• Positive customer acquisition growth
• Positive ROI
• Broadened customer segments

Incentivized

• Jumio is fulfilling all security requirements of our organization as well as boosting our relationship with our customers and stockholders.
• This powerful tool put a positive impact on my organization's performance by preventing online identity fraud and identity theft.

Incentivized