Ideagen Workplace Training vs. Skillsoft Leadership Development Program

When government guidelines suggested staff work from home, the home working course was enabled on our user accounts and it created a timely [way] to gather data and react in light of the pandemic. Certain health and safety training is not covered specifically to our company policies in courses, but we have recently received the legionella risk course and are aware of a course builder which could also house this need.

If you had an individual, group or a multitude of groups that you would need to train, this platform can work wonder and minimal time to do this as well. You can basically assign your whole company a list of things at the same time rather than assigning each person each individual asset.

There would be a scenario when reporting is unexpectedly requested and its needed in detail so you can easily in minutes grab a report off all individuals/groups, what assets they started, stopped, when and where they stopped, if they completed something etc. Rapid reporting is my favorite part.

Incentivized

• Houses CPD accredited training which can be used to train our employees.
• For our organization, the use of single sign on allows our users to easily access the platform without any hassle and it works on different devices which allows for flexibility when completing a course.
• Provides great tools for achieving completion from our employees on the training assigned to them such as a clear training course with attractive infographics to keep our users engaged when using.
• Unique and pro-active work force: our account manager Bianca has always displayed care, support and professionalism during every conversation with timely actions turned around from any meetings.

• I really like their library of leadership videos where leaders share their best practices. They're short and easy to use in a variety of settings (e.g. trainings, business meetings, etc.).
• I find Skillsoft to have strong customer service. They do a very good job of listening to your needs and advising a variety of solutions within the given parameters.

Incentivized

• The reporting system can be initially confusing to use unless you receive training - which we did with our account manager and are now confident in getting reports.

• They are getting better, but keeping up with the IT times and keeping their site modern and user friendly
• Compliance - we had 2 seperate interfaces between the compliance part (Academy) and the Business Courseware catelog and our custom content - this created a lot of confusion around what was what. Support and the usablility of Academy was not up to par with what we were used to with the normal SkillPort.
• Technical support doesn't always have the answer

Incentivized

I would recommend to renew as this is part of our employee development goals and we make a strong commitment to develop employees' people skills. I think SkillSoft has a very innovative approach to develop people's interpersonal skills other than traditional classroom learning.

Incentivized

It would be 10 but for the fact that sometimes, the transition from training to test is not smooth. The user can finish the course but not be prompted to proceed to doing the test. This makes us have incomplete Profiles on the system sometimes. The issue with this is that some people might not receive their DSE equipment.

Incentivized

The integration between the main Skillsoft portal and Books24x7 could use improvement. Most users don't realize there is actually a separate books portal because the link to it is not that visible. Yet, once they discover it, they realize that the books portal is actually easier to use to search for books, ebook summaries, and videos.

Incentivized

Very responsive, knowledge and helpful. They are always focused on ensuring they are doing the very best to support our success.

Incentivized

Just that it takes a village. It cannot be done alone. Everyone needs to know what you are doing and what their role is in the implementation. Tightly managing the project management schedule and resources is important in ensuring that everything gets done on time, and with quality. Education is KEY

Incentivized

I've written my own, used Pierson, and many others - and in fact, Skillsoft have purchased or acquired most of the better ones -- and there really is no competition in my opinion. They really do a great job - when you get the best at Harvard Business School as topic teachers, you've got the best products.

Incentivized

• It enables us avoid waste by narrowing down staff DSE needs.
• The ability to monitor the number of licenses used is clear and enables us to spend according to our needs.

Incentivized

• The ability to have on-demand training saves money in not having to have an in-house trainer.
• Employees can complete training on their own time (even at home), so if they need more time for a training, they can complete it on their own time.

Incentivized