IDrive Online Backup and Object Storage e2 vs. Spanning Backup

IDrive really excels at automating the backup process by allowing you the ability to schedule them as desired as well as enable continuous protection in real time so your data stays backed up. It also excels at allowing customization of not just the desired data you want backed up but also where you want the data to be back up too (online, local, or express service) as well as various sources to pull from (computer, mobile, external hard drive, etc). Only scenario where I believe IDrive is not really appropriate is if you are looking for an unlimited storage option since IDrive packages all of have a finite storage limit

Incentivized

The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.

Incentivized

• I'm using it on MAC, the app works very well in the background
• Logging activities is something I really like, because I can check whether the backup was successful or not.
• I really like the option of being able to select external drivers and back up only specific folders or files.
• The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.

Incentivized

• Perpetual email and file backups.
• No limits on backup volume, capacity or file types.
• Excellent Management Console for Administrative users.
• End-user access available for self-management.
• Easy to enable and disable various accounts for backup.
• Easy to restore emails and files from one account to another.

Incentivized

• DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
• I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
• After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space

Incentivized

• Thus far, Spanning has completely fulfilled all of our backup needs, and we are completely satisfied.
• While we haven't needed technical support yet, we were told that this is conducted via email rather than via phone.

It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.

Incentivized

IDrive Online Backup and Object Storage e2 is already an incredibly idea user experience, so it's tough to think of thing. The only area I experienced that could be improved would be streamlining / tutorializing the first time setup for newer users (like me) since there are so many options available. I suppose a 'Pro Mode' where quicker file searching / backup setting up / set management would be great, once I've gotten really used to IDrive Online Backup and Object Storage e2 and want to make changes as quick as using a terminal.

It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.

Incentivized

I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.

Incentivized

I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.

Incentivized

Did not participate in the implementation.

Incentivized

I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.

Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.

IDrive is the best solution out there for true backup of devices in case they are damaged or lost.

Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.

Incentivized

• For individual users such as my case, the savings with the Personal plan are important compared to alternatives like ElephantDrive. For 5TB ElephantDrive costs $600/yr in the comparable Family plan, whereas IDrive Online Backup and Object Storage e2 costs only $99.50/yr.

Incentivized

• No longer dedicating a resource to manual efforts.
• Less work and money if disaster recovery is needed compared to Salesforce.

Incentivized