Igloo Software is a social business software company that builds digital workplaces and intranet solutions to support online communities and businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers.
N/A
LumApps
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other. The employee experience platform aligns and engages digital workplaces, and enables…
N/A
Pricing
Igloo
LumApps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Igloo
LumApps
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Igloo is free to use for up to 10 users.
Paid accounts begin $12 per user per month.
We also offer volume discounts for enterprise-wide intranets and external users. Contact us for details.
Pricing is upon request.
More Pricing Information
Community Pulse
Igloo
LumApps
Considered Both Products
Igloo
Verified User
Anonymous
Chose Igloo
Easy to use, cost-effective, and benefit in organizational culture development and information sharing across various employees and from higher management. Great customer support and continuous development to make the software better for users. It allows better collaboration …
Igloo stacks up by keeping simple. You can find all functionalities in a very easy way due to the good UI and UX that is provided. Basically, all that you need to improve communication and collaboration in your team/company is available. Also, there are a lot of integration …
Igloo offers online and desktop versions. It also does a great job with versioning and reserving documents. It is a robust solution. It creates hubs we can use for organizational communications and sharing of templates and links. It can push emails to employees but also …
Igloo made several promise to us about their support to us during implementation. We selected them, and they failed to meet their obligations to us. Ultimately, Facebook for Work is the better solution.
It overall stacked up incredibly against all its competitors. Its customer service, simple to use format, and ease of implementation were hard to beat. We got up and running in about 6-8 months and it was right on schedule for implementation. It's feature set was smaller …
Our organization selected LumApps for its customizability, integrations with the Google suite, Slack, etc., in addition to the customizable meta-data that would allow for a unique user experience for our global teams so that users in the Latin American region, for example, …
I was not part of the selection process. We do have teams that are using Sharepoint due to the fact that their teams use MS Teams heavily to share and collaborate. Some teams find it easier to simply build out Sharepoint pages because their Teams content already lives on …
LumApps is more fit for purpose for a collaborative intranet. Lots of features related to internal communications. However, some of the tools provided are not intuitive for people who have experience with other CMS platforms. The setup is a bit challenging, and will likely …
Sharepoint is also fairly easy to use for content creators. Sharepoint has been around for a very long time and is a powerful enterprise tool when it is well implemented, but implementation is critical to ensure that both the brand experience and usability for content owners …
LumApps certainly outperforms some of these platforms on the enterprise level due to their partnership with employee management services like Okta. That said, the content management aspect becomes more difficult because the management process feels very manual and rigid. Bulk …
LumApps is so much easier to use. With Sharepoint, you probably need a developer due to its complexity. You don't need that at all with LumApps. Marketing and HR professionals can easily learn it. It is best to lean on LumApps or a partner to build out a few templates to get …
LumApps offers organizations both a data push and a data pull option. Controlling page viewership by the audience sets this tool apart from many other communication options. When organizations put in the appropriate design time effort to leverage LumApps' feature set, their …
Google Sites is not meant to be an intranet, we were using it well beyond its intention, but it was free (and we use G Suite for everything else). We demoed Jive and Facebook for Business, but neither sufficed for an intranet that also needed to be a repository for documents, …
LumApps works with SharePoint and provides a much easier and more intuitive user interface. It is fairly simple to learn the basics, although plan to spend more time to really dive into all that it can offer and become an expert in the product. They seem very entuned to the …
We used Jive previously. From a capability standpoint, Jive was very strong. It could do a lot, and it did it mostly well. However, Jive was purchased and the company that bought them ruined the product. We would have severe downtime (sometimes for multiple days), and support …
Igloo is really great for giving your organization access to the latest version of documents and templates. It's also great for organizing and versioning shared resources. It can also be customized for your organization in terms of sections, page layout, color scheme, branding, etc. It's not so great for search or for offline use. Overall I'd highly recommend it.
LumApps is THE employee experience platform! With its customizable meta-data, I was able to create over 700 pieces of content to deploy a regionalized user experience for our global sales and customer success teams. No longer were employees inundated with content that did not apply to their region or market. With LumApps’ best in class functionality, the integrations that our organization uses, such as Google and Slack were easily integrated within LumApps to create a seamless user experience for a global audience.
Igloo gives you great customization abilities and really fits the need for small communication bursts to important company-wide announcements — when their UI was not getting in the way.
Igloo offers a lot of "bells and whistles" if you need them. But it was hard for these small, nonessential elements to not get in the way of the overall purpose of its use.
Their sales team was spectacular. But their implementation team was hit or miss. Only one or two people I was able to connect with were both knowledgeable and quickly responsive.
The editing user interface is a bit wonky and occasionally glitchy.
The back-end options are not organized super well, which can make it confusing to find the right settings.
The customization options are somewhat limited without advanced CSS/dev skills, and the basic functions can be a bit challenging for some non-technical users.
As I said before, LumApps platform is not intuitive at all, people have a lot of trouble using the tool, the curve to learn is too high, mainly the style part, is so confusing what I am adjusting there, is the outside of the widget? What does the padding do, what does the margin does.
Question and bug support are very helpful and quick. About the feature requests, we don’t have much visibility of the features that we suggested, or If they are going to implement some solutions or not.
Igloo stacks up by keeping simple. You can find all functionalities in a very easy way due to the good UI and UX that is provided. Basically, all that you need to improve communication and collaboration in your team/company is available. Also, there are a lot of integration possibilities that can enhance your experience with Igloo.
It overall stacked up incredibly against all its competitors. Its customer service, simple to use format, and ease of implementation were hard to beat. We got up and running in about 6-8 months and it was right on schedule for implementation. It's feature set was smaller then it's competitors but even at first glance it was much easier to use for the amount customization it contained. We considered factors when purchasing like ease of use, adaptability, and look/feel overall as a product. No product came close to LumApps on these features.
It is starting to reduce our reliance on email, and the overall volume of email.
It has created a smoother induction process for new starters because it is a central place where all employees can go for the core information and resources they need to stay informed and do their job.