Igloo vs. LumApps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Igloo
Score 6.9 out of 10
N/A
Igloo Software is a social business software company that builds digital workplaces and intranet solutions to support online communities and businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers.N/A
LumApps
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other. The employee experience platform aligns and engages digital workplaces, and enables…N/A
Pricing
IglooLumApps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IglooLumApps
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsIgloo is free to use for up to 10 users. Paid accounts begin $12 per user per month. We also offer volume discounts for enterprise-wide intranets and external users. Contact us for details.Pricing is upon request.
More Pricing Information
Community Pulse
IglooLumApps
Considered Both Products
Igloo
Chose Igloo
Easy to use, cost-effective, and benefit in organizational culture development and information sharing across various employees and from higher management. Great customer support and continuous development to make the software better for users. It allows better collaboration …
Chose Igloo
Igloo stacks up by keeping simple. You can find all functionalities in a very easy way due to the good UI and UX that is provided. Basically, all that you need to improve communication and collaboration in your team/company is available. Also, there are a lot of integration …
Chose Igloo
Igloo offers online and desktop versions. It also does a great job with versioning and reserving documents. It is a robust solution. It creates hubs we can use for organizational communications and sharing of templates and links. It can push emails to employees but also …
Chose Igloo
Igloo was much more intuitive to set-up and navigate. In addition, Jive did not have file folders for documents and that was really needed.
Chose Igloo
Igloo made several promise to us about their support to us during implementation. We selected them, and they failed to meet their obligations to us. Ultimately, Facebook for Work is the better solution.
LumApps
Chose LumApps
It overall stacked up incredibly against all its competitors. Its customer service, simple to use format, and ease of implementation were hard to beat. We got up and running in about 6-8 months and it was right on schedule for implementation. It's feature set was smaller …
Chose LumApps
Our organization selected LumApps for its customizability, integrations with the Google suite, Slack, etc., in addition to the customizable meta-data that would allow for a unique user experience for our global teams so that users in the Latin American region, for example, …
Chose LumApps
Because we're on Google Workspace, it just made sense to use LumApps. We also use AODocs, and they all work together very well.
Chose LumApps
LumApps formatting an end-user views look much better, but Drupal is much easier to use.
Chose LumApps
We looked at several, but our parent company was using LumApps and it made the most sense to stick with them.
Chose LumApps
I was not part of the selection process. We do have teams that are using Sharepoint due to the fact that their teams use MS Teams heavily to share and collaborate. Some teams find it easier to simply build out Sharepoint pages because their Teams content already lives on …
Chose LumApps
It was not flexible enough for us and the granularity of permissions doesn’t attend us. Its a good tool but for simple sharing content.
Chose LumApps
LumApps is more fit for purpose for a collaborative intranet. Lots of features related to internal communications. However, some of the tools provided are not intuitive for people who have experience with other CMS platforms. The setup is a bit challenging, and will likely …
Chose LumApps
Sharepoint is also fairly easy to use for content creators. Sharepoint has been around for a very long time and is a powerful enterprise tool when it is well implemented, but implementation is critical to ensure that both the brand experience and usability for content owners …
Chose LumApps
LumApps certainly outperforms some of these platforms on the enterprise level due to their partnership with employee management services like Okta. That said, the content management aspect becomes more difficult because the management process feels very manual and rigid. Bulk …
Chose LumApps
LumApps is so much easier to use. With Sharepoint, you probably need a developer due to its complexity. You don't need that at all with LumApps. Marketing and HR professionals can easily learn it. It is best to lean on LumApps or a partner to build out a few templates to get …
Chose LumApps
Microsoft SharePoint, Microsoft Teams and SAP Jam
Chose LumApps
LumApps offers organizations both a data push and a data pull option. Controlling page viewership by the audience sets this tool apart from many other communication options. When organizations put in the appropriate design time effort to leverage LumApps' feature set, their …
Chose LumApps
We did not formally compare these platforms. I have worked on them with other clients.
Chose LumApps
Simpplr was the closest but we didn't think they could scale.
Chose LumApps
Google Sites is not meant to be an intranet, we were using it well beyond its intention, but it was free (and we use G Suite for everything else). We demoed Jive and Facebook for Business, but neither sufficed for an intranet that also needed to be a repository for documents, …
Chose LumApps
We previously used apps like Coda and Lessonly for user-generated content that we shared on our internal communication channels.

Coda and Google Docs work well for frequent collaboration. Lessonly works well for engaging learning content. We added in LumApps to manage content …
Chose LumApps
LumApps works with SharePoint and provides a much easier and more intuitive user interface. It is fairly simple to learn the basics, although plan to spend more time to really dive into all that it can offer and become an expert in the product. They seem very entuned to the …
Chose LumApps
We used Jive previously. From a capability standpoint, Jive was very strong. It could do a lot, and it did it mostly well. However, Jive was purchased and the company that bought them ruined the product. We would have severe downtime (sometimes for multiple days), and support …
Chose LumApps
I was not part of the team on product selection at that time.
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User Ratings
IglooLumApps
Likelihood to Recommend
6.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(0 ratings)
Usability
-
(0 ratings)
6.4
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
Configurability
-
(0 ratings)
8.1
(0 ratings)
Ease of integration
-
(0 ratings)
7.4
(0 ratings)
User Testimonials
IglooLumApps
Likelihood to Recommend
Igloo is really great for giving your organization access to the latest version of documents and templates. It's also great for organizing and versioning shared resources. It can also be customized for your organization in terms of sections, page layout, color scheme, branding, etc. It's not so great for search or for offline use. Overall I'd highly recommend it.
Read full review
LumApps is THE employee experience platform! With its customizable meta-data, I was able to create over 700 pieces of content to deploy a regionalized user experience for our global sales and customer success teams. No longer were employees inundated with content that did not apply to their region or market. With LumApps’ best in class functionality, the integrations that our organization uses, such as Google and Slack were easily integrated within LumApps to create a seamless user experience for a global audience.
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Pros
  • Igloo gives you great customization abilities and really fits the need for small communication bursts to important company-wide announcements — when their UI was not getting in the way.
  • Igloo offers a lot of "bells and whistles" if you need them. But it was hard for these small, nonessential elements to not get in the way of the overall purpose of its use.
  • Their sales team was spectacular. But their implementation team was hit or miss. Only one or two people I was able to connect with were both knowledgeable and quickly responsive.
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  • Offers simple addition of custom content types that give the ability to apply different access and distribution levels.
  • The HTML widget allows for the simple removal of WYSIWG tools to simplify the view for content contributors.
  • The ability to rearrange layouts is very simple.
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Cons
  • Pricing can lead to high costs.
  • Users without CSS knowledge may have a hard time to customize themes. Maybe more graphical options to change layouts would be nice.
  • NO SSO and LDAP authentication methods available in the basic version.
  • Languages support in the basic version.
Read full review
  • The editing user interface is a bit wonky and occasionally glitchy.
  • The back-end options are not organized super well, which can make it confusing to find the right settings.
  • The customization options are somewhat limited without advanced CSS/dev skills, and the basic functions can be a bit challenging for some non-technical users.
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Likelihood to Renew
No answers on this topic
The tool is easy to use. Even without a dedicated product owner we feel confident using the system for our needs.
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Usability
No answers on this topic
As I said before, LumApps platform is not intuitive at all, people have a lot of trouble using the tool, the curve to learn is too high, mainly the style part, is so confusing what I am adjusting there, is the outside of the widget? What does the padding do, what does the margin does.
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Support Rating
No answers on this topic
Question and bug support are very helpful and quick. About the feature requests, we don’t have much visibility of the features that we suggested, or If they are going to implement some solutions or not.
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Alternatives Considered
Igloo stacks up by keeping simple. You can find all functionalities in a very easy way due to the good UI and UX that is provided. Basically, all that you need to improve communication and collaboration in your team/company is available. Also, there are a lot of integration possibilities that can enhance your experience with Igloo.
Read full review
It overall stacked up incredibly against all its competitors. Its customer service, simple to use format, and ease of implementation were hard to beat. We got up and running in about 6-8 months and it was right on schedule for implementation. It's feature set was smaller then it's competitors but even at first glance it was much easier to use for the amount customization it contained. We considered factors when purchasing like ease of use, adaptability, and look/feel overall as a product. No product came close to LumApps on these features.
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Return on Investment
  • Established a standard communication platform for the organization
  • Aided in culture development where employees are able engage and be a part of the right channels
  • Information/Data sharing/Personalization of content
  • Creation of content
  • Transparency of communication across all levels
  • Integrations with other tools like Microsoft 365 or Slack
Read full review
  • It is starting to reduce our reliance on email, and the overall volume of email.
  • It has created a smoother induction process for new starters because it is a central place where all employees can go for the core information and resources they need to stay informed and do their job.
Read full review
ScreenShots

Igloo Screenshots

Screenshot of A highly social platformScreenshot of Easy drag and drop designScreenshot of Content management systemScreenshot of Responsive design for mobile users

LumApps Screenshots

Screenshot of Example HomepageScreenshot of Example NewsCenterScreenshot of Example Mobile HomepageScreenshot of Example User ProfileScreenshot of Example Applauncher