IGT Customer 360 vs. Pega Customer Decision Hub
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 IGT Customer 360 | N/A | N/A | IGT‘s Customer 360 is an Artificial Intelligence (AI) enabled analytics framework for the customer experience that helps companies understand their customer profiles, purchase behaviour and engagement preferences using combinations of customer attributes, algorithm outputs and product & purchase preferences. | N/A |
 Pega Customer Decision Hub | Score7.4 out of 10 | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| IGT Customer 360 | Pega Customer Decision Hub | |
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| Likelihood to Recommend | - | 8.3 |