Image Relay vs. Publitio

Image Relay is perfect for a creative team that is putting out a lot of content and always creating more. It works great with freelancers and has customizable access for different groups of individuals. I have not seen the PIM side of things with Image Relay. Management chose a different system for our PIM but it was prior to learning about Image Relay. The system we have for PIM seemed more robust for syndicating to multiple channels, however, it does not have the collaboration a creative team needs as Image Relay does.

Incentivized

Publitio works great for serving media of almost all kinds. Although we don't use this, Publitio has a transform-by-url feature that allows website managers to serve different image sizes and formats by changing the url. If you need reliable image, video, and audio hosting, Publitio is a solid choice. The service is less well developed for document content such as DOCX files.

Incentivized

• Image Relay keeps things organized well
• It's SO easy to create upload links and send them to people when you need materials from them. I love that you are emailed when someone uploads to a folder you created.
• The support team is great at Image Relay too—I've rarely had any problems, but when I do or have questions they respond very quickly!

Incentivized

• Playback is fast
• The service is secure. I recall no downtime.
• The platform offers multiple security options.
• Files are easily made downloadable.
• Lots of options for format conversions are available.
• It's easier to set up Publitio than an AWS bucket for non-IT users.

Incentivized

• The AI tagging terms are too generic to really be helpful to us.
• When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.

Incentivized

• The user interface works fine but is not particularly intuitive.
• Documentation is not always clear and simple.

Incentivized

I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.

Incentivized

I didn't have to be trained to figure out how to use it, everything is straight forward which is important when you have a lot of external-facing users on this platform. The folders help you navigate what you have but I also use the search feature a lot if I'm not sure what I'm looking for.

Incentivized

Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!

Incentivized

The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.

Incentivized

The decision really seemed to come down to the interface, the value, and the approach to innovating how the assets were stored and accessed. It was important to us that our DAM has plenty of features and options while also not being over-designed or overcomplicated. It needed to have a flow and logic to it so that we could do more while not being overwhelmed or lost in the product. In all of these areas, Image Relay really seemed to stand out among the rest.

Incentivized

We were able to find great pricing on Publitio. Even though Publitio is not particularly streamlined, it is still a little less technical than S3 for non-developer users. Publitio is both managed (unlike AWS and Vultr) and competitively priced--and it offers content management features that may be key for some folks

Incentivized

• It is a huge time saver for our team
• It enables us to quickly share information and files internally as well as with customers and vendors externally.
• Being able to share files in real-time makes our decision process faster, more accurate, and far more effective.

Incentivized

• Publitio has taken load off our site's server, enabling us to keep the site faster.
• Publitio offers solid dependability, meaning our visitors can always listen to what they need.
• Publitio's affordable pricing makes asset storage sustainable.

Incentivized