improveit 360 vs. Salesmate

improveit 360

Salesmate

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
improveit 360	Score 0.0 out of 10	N/A	improveit 360 offers a customer relationship management (CRM) system designed to provide a sales, marketing, and business software solution. Built exclusively for remodelers, specialty contractors and home pros, the system lets users manage leads, sales appointments, emails, quotes, jobs, and gives a 360° view of all sales activities. While on the road, the improveit 360 app provides mobile access from a laptop, smartphone or tablet.	N/A
Salesmate	Score 10.0 out of 10	Mid-Size Companies (51-1,000 employees)	Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …	$29 per month per user

Pricing

improveit 360

Salesmate

Editions & Modules

No answers on this topic

Basic: $29
per month per user
Pro: $49
per month per user
Business: $79
per month per user
Enterprise: Custom

Offerings

Pricing Offerings
improveit 360	Salesmate
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits

More Pricing Information

Community Pulse
	improveit 360	Salesmate
Considered Both Products	improveit 360 No answer on this topic	Salesmate Bryan Hughes Owner Chose Salesmate I haven't used any other CRM, but from what I've heard from other's that have, other CRM's are much more expensive and they don't offer the sale level of customer support that Salesmate does. Incentivized Helpful? Luca Formenti CEO Chose Salesmate Salesmate was a good trade-off in pricing, features and possibilites: we started with a very simple pipeline management and then we slowly added some new features that we were already paying for in the basic/pro level. No need to upgrade to higher cost solutions to have full … Incentivized Helpful? Verified User Anonymous Chose Salesmate Salesmate is more individualised and significantly more impactful for the individual user whereas Salesforce is better at reporting and more applicable for upper management rather than daily use and workflow management. Incentivized Helpful? Labanya Roy Senior Executive - Client Acquisition Chose Salesmate Automation Light weight zero downtime Incentivized Helpful? Soundar Manoharan Senior Consultant - Client Acquisition Chose Salesmate Bigin by Zoho CRM and Microsoft 365 Incentivized Helpful? Manikyala Dirisala Manager - Client Acquisition Chose Salesmate I did brief this at the start itself. Salesmate is a simple tool, which is easy to understand, easy to navigate, easy to automate your own process, easy to configure and execute things without manually feeding it everything with all details. The simple point is - Email Outlook … Incentivized Helpful? Carte Bisbee Marketing Operations Manager Chose Salesmate Hubspot Monday.com Woosender Incentivized Helpful? Adam O'Leary Founder Chose Salesmate I was using the free version of Hubspot, which was extremely limiting. If I wanted to go ahead and unlock a simple feature, which every other CRM offered, my price would shoot up to hundreds of dollars a month for no reason, as they force you to unlock “all the features” not … Incentivized Helpful? BD Bismark Delvillar Owner Chose Salesmate Salesmate is head and shoulders above these other systems when you weigh the price to features. Salesmate is simple to navigate and is packed with useful everyday features; all included at the same price. The standard features in Salesmate are additional or nonexistent features … Incentivized Helpful? Lisa Kraus Business Process Administrator Chose Salesmate Salesmate is way better at keeping organized, creating call lists, and keeping track of won and lost deals. I spent years trying to organize blitz to no avail and that's why we made the move to Salesmate. Incentivized Helpful? Andrea Blake, CMP Head of Operations Chose Salesmate I am fairly decent with computers but I don't like dealing with things that are overly complicated. I loved Salesmate because it had all of the features we needed to manage clients, but not a bunch of extra stuff you never use. Customization of the system was easy and it didn't … Incentivized Helpful? RC Ramon Carpio Owner Chose Salesmate Hubspot, Nextiva, 8x8, Zoho CRM Incentivized Helpful? Verified User Anonymous Chose Salesmate Pipedrive, Asana and Trello Incentivized Helpful? Verified User Anonymous Chose Salesmate Salesmate is more user-friendly than the above. We enjoy the simplistic functions rather than too many moving parts that confuse our staff. Salesmate keeps all of the important features that you would look for in a CRM. However, if you are looking for more features you can … Incentivized Helpful? Vivek Sahay AVP - Sales & Solutions Chose Salesmate In our quest to streamline our sales effort and consolidate our siloed data, we evaluated various CRM's out there in the market and zeroed on to Salesmate, some of the features we really liked, are the Incentivized Helpful? MV Manan Vora VP Operations and Strategy Chose Salesmate It's definitely better in terms of ease of use and customer support Incentivized Helpful? Puja K Client Partner - Business Success Chose Salesmate The mobile feature is not available with Creatio Manual dialing with Freshsales CRM no power dialer Customizable but fairly detailed (more focused on quotation management) Knowledge base not available with Mothernode Incentivized Helpful? Verified User Anonymous Chose Salesmate I can't even remember them all. It simply blows them out of the water. I'm not being paid for this. It's the best I've found for my business. Incentivized Helpful? Michael Eastwood Marketing Manager Chose Salesmate Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box. Incentivized Helpful? Kevin Johnson President Chose Salesmate Salesmate is more Affordable Customizable Incentivized Helpful? Alexander Ceranek Business Owner Chose Salesmate Every call, chat and email creates a support ticket which is usually 24-48 hours for a response. I accomplished more with Salesmate support than I did with a month of the entire Fresh Works Suite. Also - all components are separate with Freshworks i.e. contacts to not sync … Incentivized Helpful? Verified User Anonymous Chose Salesmate We've only been using Salesmate as long as I've been employed. Incentivized Helpful? Nika Apriashvili Business Development Chose Salesmate More user-friendly and affordable. Incentivized Helpful? MK Mark Kershek Attorney-at-Law Chose Salesmate I have looked at trial versions of most of the major CRM's most of which did NOT have a VOIP component. The ones that did poorly worked and were buggy. I extensively looked at Bitrix24 (lacks certain functionality), worked with LessAnnoyingCRM integrated with SIMPLII VOIP … Incentivized Helpful? NV Nikolay Valkov Nikolay Valkov Chose Salesmate Compared to Hubspot, Salesmate just provides so much more for less. It misses some of the marketing stuff that Hubspot has but personally I never needed them because I use a different software for that anyway. Incentivized Helpful?

Features

improveit 360

Salesmate

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	improveit 360 - Ratings	Salesmate 8.1 Ratings 5% above category average
Customer data management / contact management	00 Ratings	10.00 Ratings
Workflow management	00 Ratings	9.90 Ratings
Territory management	00 Ratings	9.00 Ratings
Opportunity management	00 Ratings	9.90 Ratings
Integration with email client (e.g., Outlook or Gmail)	00 Ratings	7.30 Ratings
Contract management	00 Ratings	6.00 Ratings
Quote & order management	00 Ratings	5.60 Ratings
Interaction tracking	00 Ratings	7.90 Ratings
Channel / partner relationship management	00 Ratings	6.90 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	improveit 360 - Ratings	Salesmate 7.7 Ratings 2% above category average
Case management	00 Ratings	7.40 Ratings
Call center management	00 Ratings	7.90 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	improveit 360 - Ratings	Salesmate 6.3 Ratings 18% below category average
Lead management	00 Ratings	6.70 Ratings
Email marketing	00 Ratings	6.00 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	improveit 360 - Ratings	Salesmate 8.4 Ratings 10% above category average
Task management	00 Ratings	8.90 Ratings
Reporting	00 Ratings	7.90 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	improveit 360 - Ratings	Salesmate 7.6 Ratings 0% above category average
Forecasting	00 Ratings	7.80 Ratings
Pipeline visualization	00 Ratings	7.90 Ratings
Customizable reports	00 Ratings	7.20 Ratings

Customization

Comparison of Customization features of Product A and Product B
	improveit 360 - Ratings	Salesmate 6.9 Ratings 8% below category average
Custom fields	00 Ratings	7.30 Ratings
Custom objects	00 Ratings	6.70 Ratings
Scripting environment	00 Ratings	6.40 Ratings
API for custom integration	00 Ratings	7.10 Ratings

Security

Comparison of Security features of Product A and Product B
	improveit 360 - Ratings	Salesmate 8.0 Ratings 4% below category average
Single sign-on capability	00 Ratings	7.80 Ratings
Role-based user permissions	00 Ratings	8.20 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	improveit 360 - Ratings	Salesmate 7.0 Ratings 5% below category average
Marketing automation	00 Ratings	7.00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	improveit 360 - Ratings	Salesmate 6.3 Ratings 15% below category average
Mobile access	00 Ratings	6.30 Ratings

Best Alternatives
	improveit 360	Salesmate
Small Businesses	Salesmate Score 10.0 out of 10	Salesflare Score 6.0 out of 10
Medium-sized Companies	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
Enterprises	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	improveit 360	Salesmate
Likelihood to Recommend	- (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (0 ratings)
Usability	- (0 ratings)	10.0 (0 ratings)
Support Rating	- (0 ratings)	1.4 (0 ratings)
Implementation Rating	- (0 ratings)	9.1 (0 ratings)

User Testimonials
	improveit 360	Salesmate
Likelihood to Recommend	No answers on this topic	Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means. MW Mark Williams Managing Editor Read full review
Pros	No answers on this topic	For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items. Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports. Integration with other apps is good; I use QuickBooks and DocuSign. Customer service is very good. MK Mark Kershek Attorney-at-Law Read full review
Cons	No answers on this topic	The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this. The dashboard button is pointless if it still makes you choose between legacy or classic. Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them Incentivized Matthew Gehrman Agency Principal Read full review
Usability	No answers on this topic	The platform is incredibly robust while maintaining a clean appearance. This allows you to see exactly what you need at any given time without being overwhelmed. The ability to customize your dashboard easily allows you to see the information that is most relevant to your operations and needs. Daniel Cragin Founder Read full review
Support Rating	No answers on this topic	Fantastic - always reply in a reasonable amount of time, usually with a simple fix. The support website is very handy, but often you will likely have 'niche' questions - to which the team are all to happy to help with. For larger issues, we have had to lodge tickets with tech, but to date, every issue we have had has been resolved. Very happy with the support and service. Michael Eastwood Marketing Manager Read full review
Implementation Rating	No answers on this topic	No - All very straightforward and simple. BD Bismark Delvillar Owner Read full review
Alternatives Considered	No answers on this topic	I was using the free version of Hubspot, which was extremely limiting. If I wanted to go ahead and unlock a simple feature, which every other CRM offered, my price would shoot up to hundreds of dollars a month for no reason, as they force you to unlock “all the features” not just the ones you need. Salesmate is much better, as you can choose which features you want, and don’t want. Adam O'Leary Founder Read full review
Return on Investment	No answers on this topic	It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest. It does a whole load of outreach for me. It's seamless. I get a lot more responses from people in my pipeline - especially using SMS to follow up. Verified User Anonymous Read full review
ScreenShots		Salesmate Screenshots