Inbenta Chatbots vs. ServiceNow Now Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Inbenta Chatbots | Score9.5 out of 10 | Enterprise companies (1,001+ employees) | According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers… | N/A |
 ServiceNow Now Platform | Score9.2 out of 10 | N/A | The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools. | N/A |
| Inbenta Chatbots | ServiceNow Now Platform | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Inbenta Chatbots | ServiceNow Now Platform | |
|---|---|---|
| Likelihood to Recommend | 9.5 | 9.5 |
| Likelihood to Renew | - | 7.0 |
| Usability | - | 9.3 |
| Support Rating | - | 7.6 |
| Implementation Rating | - | 10.0 |
| Contract Terms and Pricing Model | - | 8.4 |
| Professional Services | - | 8.2 |