Inbenta Chatbots vs. WalkMe
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Inbenta Chatbots | Score9.5 out of 10 | Enterprise companies (1,001+ employees) | According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers… | N/A |
 WalkMe | Score8 out of 10 | N/A | WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.… | N/A |
| Inbenta Chatbots | WalkMe | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Inbenta Chatbots | WalkMe | |
|---|---|---|
| Likelihood to Recommend | 9.5 | 8.1 |
| Likelihood to Renew | - | 8.0 |
| Usability | - | 9.0 |
| Support Rating | - | 10.0 |