Inbenta Enterprise Search vs. Trymata
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Inbenta Enterprise Search | Score8 out of 10 | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A |
 Trymata | Score3.4 out of 10 | N/A | Trymata (formerly TryMyUI) is a remote usability testing platform that offers cross-platform services for testing and improving the user experience. The product allows the user to watch videos of real people using a website or app to see where (and why) users get frustrated, lost, or confused. | $299 10 test credits/2 seats |
| Inbenta Enterprise Search | Trymata | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | — | ||||||||||||||
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| Inbenta Enterprise Search | Trymata | |
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| Likelihood to Recommend | 8.0 | - |